Member Experience Pro — Frontline Banking & Service
Job in
Odessa, Ector County, Texas, 79767, USA
Listed on 2026-07-19
Listing for:
Southwestheritagecu
Full Time
position Listed on 2026-07-19
Job specializations:
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Finance & Banking
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Customer Service/HelpDesk
Job Description & How to Apply Below
Southwest Heritage Credit Union is seeking a Member Experience Manager to be the first point of contact for member questions, requests, and concerns. You will become knowledgeable in all credit union operations to deliver exceptional service, build relationships, and resolve issues efficiently.
You will address member inquiries by phone and written correspondence, assess needs, promote appropriate financial products, and ensure compliance with policies and regulations within a team-focused
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