Patient Registration Specialist​/Patient Care Assistant

Position Summary

Under the supervision of the Unit Director or designee, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing unit by performing clerical, receptionist, coordination duties, patient care, and maintaining the physical environment of the area. This position also conducts registration and obtains financial information for all patients accessing services at Medical Center Health System Center for Women and Infants.

Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance; resolves issues as they arise to promote point of service decisions. Explains and obtains signatures on legal forms and registration materials.

• Education: High School diploma or equivalent required upon hire or transfer to the department. Patient Care Assistant or Certified Nursing Assistant (CNA) certification preferred.
• Training and
  
  Experience:
  
  
  • Current Basic Life Support (BLS) Certificate through the American Heart Association (AHA) upon hire or transfer to department.
  • Prior experience in medical field is preferred. (Knowledge of but not limited to admitting/registration process, customer service, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources preferred).
• Job Knowledge: Requires strong organizational abilities, proficiency in Professional Customer Service, oral and written communications, accurate and efficient keyboarding with strong competencies in the use of common office software applications. Requires effective teamwork skills and the ability to meet deadlines and productivity standards.

• Heavy lifting.
• Sustained sitting, standing, or walking.
• Ability to work under stress.
• Requires significant use of personal computers, phone and general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking. In person or on telephone.