Information Technology Support Technician

• Associates or Bachelor's Degree in Computer Science, Systems / Industrial Engineering, Business Administration, or related field.
• Minimum of 4 years experience in desktop support analysis.
• Must have strong communication and interpersonal skills.
• Good analytical and communication skills, sound judgment, and the ability to work well with others.
• Ability to translate technical terms into non-technical language.
• Ability to work in a fast-paced changing environment.
• Self-start that grabs responsibility and pushes for ways to improve the process flow.
• Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

• :
  
  Ability to stay on task and follow throug
• lSafety consciou
• sCustomer/Client focu
• ePrioritization & organizational skill
• sAccountabilit
• yEthical practic
• eStrong team-playe
• rEthical practic
• eFlexibilit
• yMust be sensitive to Corporate needs, employee goodwill, and the business need

• s:
  
  Coordinates and provides IT Support for all computers of assigned location(s
• ).Level 2 troubleshooting user issues with phones, computers, printers, et
• c.Repairs software and hardware issues for users as they aris
• e.Configures and deploys new equipmen
• t.Evaluates broken hardware and performs warranty repair
• s.Trains users on OS, application, phone, and mobile phone use as neede
• d.Maintains asset list and other internal database
• s.Travels to regional offices on occasion to ensure users and IT needs are addresse
• d.Manages projects as they aris
• e.Other Duties:
  This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notic

• nt:
  
  Operates in a professional and/or business casual office environme
• nt.
  
  Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphon
• es.
  
  Evening and weekend work may be required as job duties dema

ary:

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range sh

fits:

At Liberty Energy, our total employee benefits include, but are not limited to, the follo

• (Rx)
  Voluntary Life Insurance for Employee, Spouse, & Child
• (ren)
  Employee Basic Life and AD&D Insurance – Company
• Paid Short Term & Long Term Disability – Company
• Paid
  401(k) or Roth 401(k) Retirement Plan, plus a company