General Manager

Job Title

Duties & Responsibilities

Provide operational and internal team management across seal repair, manufacturing, stores, dispatch, and associated support functions, ensuring teams are aligned, engaged, and equipped to deliver excellent performance.

Lead, develop, and empower Commercial, Technical, and Operational employees by setting clear direction, coaching for success, recognizing individual and team contribution, and creating opportunities for growth and progression.

Promote a transformational leadership culture that encourages accountability, collaboration, innovation, trust, and continuous learning across MS&S.

Build capability within the organization by identifying skills gaps, supporting succession planning, developing talent, and ensuring employees have the knowledge, tools, and confidence required to succeed.

Create an environment where employees are motivated to take ownership, challenge existing ways of working, and contribute ideas that improve safety, quality, efficiency, customer service, and profitability.

Take accountability for overall business measurements including budget control, reporting, P&L, efficiency, profitability, and operational performance.

Drive process efficiency within the Manufacturing and Repair Departments through data-driven insight, strong process knowledge, lean thinking, and disciplined execution.

Provide effective commercial, technical, and operational support to new business development, ensuring operational capability is aligned with growth objectives and customer expectations.

Responsible for commercial and operations KPI management and control, ensuring performance is measured, communicated, reviewed, and improved through clear action plans.

For key accounts, ensure value-driven and measurable success by aligning operational delivery, customer requirements, quality standards, and commercial outcomes.

Support the MS&S sales team and, where required, integrate with AESSEAL affiliated organizations to ensure overall business targets for new business development, commercial performance, and operational delivery are achieved.

Partner with HR, Legal, Quality, and Health & Safety to ensure MS&S meets all compliance and assurance requirements, while coordinating with specialized personnel supporting these functions.

Champion effective communication across teams, ensuring employees understand business priorities, performance expectations, change initiatives, and how their role contributes to wider organizational success.

Recognize and celebrate success while constructively addressing underperformance through coaching, support, accountability, and fair performance management.

Health, Safety, Environment, Quality, and Ethical Standards

Ensure site compliance with the Health, Safety, Environment, Quality, and ethical standards of the group, maintaining sustainable and world-leading standards.

Provide visible leadership in health, safety, quality, and ethical behavior, ensuring these standards are embedded into daily operations and team culture.

Maintain a key focus on Internal Group process compliance, ensuring expectations are understood, followed, and continuously improved.

Maintain a key focus on ISO 9001 standards and audit readiness, supporting consistent quality performance and robust operational discipline.

Lead the development and continuous implementation of a robust Health and Safety program that protects employees, promotes wellbeing, and supports a proactive safety culture.

Encourage employees to take personal responsibility for safety, quality, and ethical conduct while recognizing positive behaviors and improvement contributions.

Organization

All commercial, manufacturing, and operational employees at MS&S.

Required Skills and Qualifications

Bachelor's Degree, or MBA, in Business Management and Administration, Mechanical Engineering, or a related discipline.

5–10 years' management experience in a manufacturing, engineering, rotating equipment, or service delivery environment.

5–10 years' management experience utilizing a robust ERP system.

Lean, Six Sigma, Kaizen, or equivalent continuous improvement certification or demonstrable practical experience.

Proven…