Produce Manager

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Produce Manager. The incumbent may be assigned other duties and responsibilities.

To comply with Lowe’s company policies, standards, security measures and regulations. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of proper Produce conditions. Maximizes store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with Lowe’s policies and procedures. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates.

Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe’s guiding principles, core values, and vision.

• Order and maintain inventory control to ensure freshness, product quality, and turnover for maximum sales.
• Must be thoroughly familiar with all products carried in the department, including being fully knowledgeable in the difference in price, taste, preparation or use between the many varieties and types of produce in every family group.
• Make effective and objective decisions regarding operational choices in work procedures. Oversee inventory of the produce department, new product purchases, scheduling and other situations where multiple factors must be considered and weighed to maximize operating results.
• Control level of damaged and spoiled/out of date products and ensures proper disposition of same according to company policy.
• Assess staffing needs; interview and hire produce teammates and ensures produce teammates are able to identify and hire qualified candidates to meet the staffing needs; coordinate with the store manager.
• Terminate poor performing teammates when required.
• Ensure that all teammates are courteous to customers and that requests, and complaints are handled promptly and courteously.
• Check and verify that produce received to ensure that listed on vendor invoices items are delivered, check product for quality, count or weight and conditions.
• Communicate and coordinate with Store Manager to provide feedback from the store.
• Follow approved procedures for receiving product, pricing, marking and restocking cases to ensure quality protection, accuracy and product rotation.
• Implement and follow department merchandising plan.
• Responsible for training department teammates.
• Interface with manufacturer’s and sales representatives; evaluate vendor promotions in accordance with company policy to select and purchase those products that provide savings benefits with a goal of increasing sales, inventory turnover and customer traffic in the store.
• Conduct department walks in accordance with Management Awareness. Ensures that all produce teammates are trained to conduct department walks in accordance with Management Awareness.
• Responsible for efficient and effective delegation of duties to achieve maximum performance of teammates including proper follow‑up to assure satisfactory performance.
• Responsible for maintaining signs, pricing, refrigerated cases and display shelves, by implementing scheduled inspections of those areas.
• Responsible for informing, training and motivating department teammates and to implement disciplinary actions when required to correct behavior that involves policy violations or actions that have an adverse effect on the produce department operating performance or may potentially have such effects on the store or its affiliations.
• Keep work area maintained appropriately to ensure a safe work environment for teammates and customers.
• Must be able to perform other duties.
• Responsible for department compliance of company policies, programs, procedures and guidelines.
• Work with department teammates to identify the root causes of issues and inefficiencies.
• Constantly interact with teammates to ensure that all teammates…