Customer Service Associate

Overview

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. You are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items, including breakfast items, built‑to‑order sandwiches, specialty beverages, pizzas, and maintain a clean and organized coffee station.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and  for age‑restricted products.
• Ensure stores are well‑stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and emptying trash.

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12:00am – 6:00am.

• Medical, dental, vision, and mental health benefits.
• Employee Stock Ownership Plan (ESOP).
• 401(k) with matching contributions.
• Education Assistance Program.
• Paid parental leave.
• Store discounts.
• Paid time off.
• Flexible schedules.
• Access to additional benefit and wellness programs.
• Tuition reimbursement.
• Flexible Spending Accounts (Health Care & Dependent Care).
• Employee Assistance & Wellness Programs.
• Employee Credit Union.
• Employee Resource Groups (subject to eligibility requirements).

Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at