Retail Shift Leader

Address: 1345 W. University Blvd. Odessa, Texas 79764

Brand: EZPawn

Pay range is based on experience from $18.00 per hour to $19.00 per hour.

• Provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items.
• Process loans and extensions.
• Reach mutually satisfactory terms regarding items to be pawned.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Ability to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Adhere to all Company policies, procedures, and regulations.
• Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics (a plus).
• Sales background (a plus).
• Bilingual (a plus).
• Engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs.
• Highly organized and detail‑oriented, with excellent judgment, strong time‑management, and prioritization skills.
• Excellent communication and interpersonal skills, and the ability to build solid ongoing customer relationships.

• Free Health Insurance*
• Competitive wages.
• Monthly uncapped bonus potential paid on store and individual performance.
• Great working hours.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Free medical cost for TM only medical insurance when selecting Blue Cross Blue Shield EPO Plan.
• 5‑week paid training program leading to a $.50 raise and possible transition to Lead Pawnbroker.
• Structured leadership training programs and a 6‑month training program to build the foundation to run your own store.

This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.