Technical Service Specialist - Energy - Midstream and Downstream

Primary Purpose

Provide technical services to assigned industry customers for the purpose of sales growth. Promote distinction between Univar and our competitors by using a technical consultative approach to needs based evaluations of the technology utilized by customers. Adapt and implement on a local basis, the national product strategies and services as written by the Industry Director. Assist field sellers and industry team members with joint calls.

Identify which Univar technological product best suits the customer's applications and develop strategies to promote customers' adaptation and or conversion to Univar products. Builds profitable sales, employing a consultative approach. Develops and maintains a long-term partnership with customers by using industry expertise. Uses Univar Solutions resources to provide solutions to customer needs and gathers market intelligence.

Supplier Activities

• Manage communication with supplier technical recourses
• Collaborates on Product, service solutions
• Attend product training / continual education / updates
• Provide feedback on technical aspects, intelligence, marketplace
• Identify share loss, and develop joint plan to recapture
• Assist in qualification of potential new suppliers / products
• Assist with new Product launches Customer Activities
• Assist customer in solving formulating issues and options
• Provide technical support around each specialty product to all sales levels
• Represent Univar at all levels of customer (2,1,0) as necessary
• Coordinate supplier meetings at key/target customers
• Review opportunities, coordinates efforts to close with local sales organization
• Joint calls with Univar Sales and Suppliers at customers
• Assist in Business Development: o Develop technical proposals
• Generate product/service application solutions

• Identify new service/product opportunities through monitoring industry/market changes and customer needs
• Provides training and presentations
• Fully understands local markets/trends and products for customers
• Performs required SFDC tasks as required Internal
• Provide product and industry training to all Sales and Sales support teams as required
• Participate in all Industry related meeting / teleconferences
• Assist with Supplier/Customer contract negotiations
• Assist in Business plan development - Goals, forecasts
• Supports all aspects of development of business opportunities, targets, prospecting
• Provides communication to stakeholders
• Assist in trade shows (national & local) and Industry conference/meetings ; website info, literature development
• Coordinates activities with Labs as needed

• Successful experience (five years min) in sales, with a technical product concentration. Exposure to and understanding of the distribution business is a plus.
• Experience dealing with customers at multiple levels, both internal and external, and supplier partners.
• Strong interpersonal skills, both oral and written, necessary to communicate effectively inside and outside the organization.
• Strong organizational skills, with the ability to handle complex projects and multi-task responsibilities.
• Ability to manage detailed work activities and be persistent in following up on details.
• Possess tact, integrity and high business ethics.
• Understand current issues and align sales efforts with stated company objectives.
• College degree preferred
• Demonstrated technical knowledge in area of specialization
• Demonstrated selling skills & multi-tasking abilities
• Proficient computer skills

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at