Inside Sales Representative
Listed on 2026-08-24
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Sales
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in:Odessa, TX
Final date to receive applications:Posted Until Filled
Please note that the position may be filled before or after the listed Final date to receive applications. Applications will only be accepted while the posting remains active.
Job SummaryThe Inside Sales Representative supports the day‑to‑day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to our customers. Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs. Grows relationships with customers and suppliers. Manages projects, receives and enters orders, provides consistent and timely follow‑up on customer inquiries, coordinates and expedites deliveries, processes returns, runs daily reports and resolves customer and order issues.
ResponsibilitiesEssential Functions
- Receives and enters orders in an accurate and timely manner.
- Optimizes margin and service through efficient use of cross‑docking, transfers, drop‑ship, etc.
- Provides price quotes to customers for existing bill of materials and creates bill of materials from take‑offs.
- Responsible for managing projects.
- Provides consistent and timely follow‑up on customer inquiries and order status.
- Secures pricing from vendors, coordinates deliveries, and expedites deliveries when necessary.
- Effectively processes returns to maximize value.
- Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
- Provides value to customer through the sourcing of material.
- Enhances and grows relationships with customers and suppliers through frequent, meaningful communication.
- Runs daily reports and resolves customer and order issues.
- Assists customers with billing issues.
- Assists with and provides training as needed.
- Attends sales and product meetings, trade shows and technical training programs, as needed.
- May input TCCM cost savings documentation relevant to the assigned customer base.
- Participates in and advises sales management on the implementation and success of marketing plans and strategies.
- Performs other duties as assigned by supervisor or other designate.
- Associate's business/trade degree preferred or the equivalent in work experience.
- 3+ years of prior customer service, city desk, or sales experience.
- 3+ years of prior electrical distribution experience preferred.
- Technical ability to understand electrical systems.
- Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email.
- Working knowledge of SAP software preferred.
- Excellent customer service skills include being competent, accurate, responsive, and engaged.
- Excellent interpersonal, written, and verbal communication, reading, and customer service skills.
- Ability to effectively plan and organize.
Occasionally 0 – 33%
Frequently 34 – 66%
Continuously: 67 – 100%
Lift from Waist- than 10 lbs.
- Not at all - 10 to 25 lbs.
- Not at all - 26 to 50 lbs.
- Not at all - 51 to 75 lbs.
- Not at all - 75 to 100 lbs.
- Not at all - 100+ lbs.
- Not at all
- than 10 lbs.
- Frequently - 10 to 25 lbs.
- Frequently - 26 to 50 lbs.
- Occasionally - 51 to 75 lbs.
- Occasionally - 75 to 100 lbs.
- Not at all - 100+ lbs.
- Not at all
- than 10 lbs.
- Not at all - 10 to 25 lbs.
- Not at all - 26 to 50 lbs.
- Not at all - 51 to 75 lbs.
- Not at all - 75 to 100 lbs.
- Not at all - 100+ lbs.
- Not at all
- Sitting (a continuous period of being seated) - Continuously
- Standing (for sustained periods of time) - Frequently
- Walking (moving about on foot to accomplish tasks) - Frequently
- Bending/stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all
- Climbing/Walking Stairs (ascending or descending) -…
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