Account Manager - Automation

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Flexibility Option:
Hybrid option available

Description:

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: West Texas Region
-Odessa, TX or Lubbock, TX, or Big Spring, TX, or Midland, TX, or Odessa, TX, or San Angelo, TX, or Abilene, TX

Final date to receive applications:

Please note that the position may be filled before or after the listed Final date to receive applications. Applications will only be accepted while the posting remains active.

The Account Manager will manage assigned customer relationships while developing new business opportunities within traditional industrial and oil and gas markets, including upstream, midstream, and downstream customers throughout West Texas. This role promotes Border States' products, services, and capabilities to maximize customer sales potential while driving growth of industrial automation solutions. Responsibilities include regularly calling on assigned accounts, developing new customer relationships, coordinating sales strategies with preferred vendors, actively managing company sales and support resources, and providing input on pricing, margin strategy, product evaluations, and inventory requirements.

The successful candidate will identify customer needs and provide technical and commercial guidance related to automation and control solutions, collaborating closely with engineering, operations, and channel partners to deliver solutions that improve customer productivity, efficiency, and operational performance. Experience or interest in PLCs, VFDs, motor controls, pneumatics, and electrical services is preferred.

Essential Functions

• Meets or exceeds the sales goals which are established.
• Penetrates and grows current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities.
• Meets and exceeds daily outreach expectations through a consistent process in a structured account planning environment.
• Identifies targeted opportunities that align to current strategies and new / increased capabilities.
• Prospects, validates, and converts new opportunity prospects by identifying and targeting appropriate influencers and positioning company appropriately vs. competition.
• Understands customer business objectives & translates into a company differentiated advantage.
• Keeps current with company offerings, value advantage, & competitive landscape.
• Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
• Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
• Coordinates sales strategies with preferred vendors to maximize customer sales potential.
• Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities for Border States.
• Participates in and advises sales management on the implementation and success of marketing plans and strategies.
• Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures and market / customer potential.
• Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, inventory requirements, and other related sales, marketing and service functions.

Non-essential Functions

• Advises Customer Financial Services staff on changes in customer credit worthiness.
• Advises Customer Financial Services of any changes in customer…