Field Service Technician

PRIMARY RESPONSIBILITIES:

* Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.

* Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.

* Perform field upgrades of software and hardware and train customers on how to properly operate the system.

* Communicate field failures and feedback reports to the appropriate departments.

* Complete and submit field service documentation in a timely manner.

* Perform other work-related tasks as assigned.

* Comply with all NOV Company and HSE policies and procedures.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES:

* Install, commission, troubleshoot, and repair drilling equipment.

* Provide training to other NOV Field Service Technicians.

* Provide accurate and timely reports to appropriate personnel regarding work progress and output.

* Work in repair shop when needed.

EDUCATION & EXPERIENCE

QUALIFICATIONS:

* Must possess a high school diploma, GED, or equivalent combination of education and experience.

* Microsoft Office knowledge is required.

* Ability to read and interpret hydraulic schematics and basic electrical drawings required.

* Minimum 3-5 years mechanical experience required.

* Working knowledge of rig floor equipment preferred, including Top Drives and Iron Rough Necks preferred

* Working knowledge of pneumatics and hydraulics required

* Working knowledge of electrical required

JOB REQUIREMENTS:

* Must possess a valid driver's license with a good driving record.

* Must provide transportation from home to the office. Transportation to customer's location will be provided.

* 24/7 on-call

* Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.

* Ability to pass a drug screen & background check.

* Must be able to constantly walk and stand

* Must be able to occasionally grasp, climb, balance, crouch, crawl, kneel, reach with arms and hands.

* Must be able to frequently lift up to 10 pounds

* Must be able to occasionally lift up to 50 pounds

COMPETITIVE BENEFITS: (visit  for more information about our benefits offerings)

* 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.

* Competitive medical plans that are effective your date of hire. Visit  for more information.

* FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).

* FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).

* FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).

* All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.

* All regular full-time employees receive up to 11 paid holidays per year.