Rollback​/Recovery Agent​/Tow Operator

Job Description

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Must be team oriented.
• Be willing to learn the asset recovery services field with a positive attitude.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required; training will be provided.

• Job type:
  Full-time, Commission
• Schedule:
  
  12 hour shift, Day shift, Night shift
• Supplemental pay types:
  Bonus pay
• Experience:
  
  Tow truck – 1 year (Preferred)
• License/Certification:
  Driver's License (Required)
• Shift availability:
  Night Shift (Preferred), Day Shift (Preferred)
• Work location:
  
  One location