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Customer Success Mgr./ CSM

Customer Experience Specialist – Car Buying & Appraisals

Job in O'Fallon, St. Clair County, Illinois, 62269, USA
Listing for: CarMax Business Services
Full Time position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 17.2 - 25.8 USD Hourly USD 17.20 25.80 HOUR
Job Description & How to Apply Below
Car Max Business Services in O'Fallon, Illinois, is seeking a Customer Specialist to deliver an exceptional customer-first experience in the car-buying and selling journey. You will guide customers through appraisals and paperwork while ensuring a transparent, seamless process. The role requires strong communication, relationship-building skills, and the ability to manage multiple tasks efficiently. This position offers an hourly wage between $17.20 and $25.80, benefits, and opportunities for career advancement.
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