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Express Service Concierge | Customer Experience Lead

Job in O'Fallon, St. Clair County, Illinois, 62269, USA
Listing for: Auffenberg Dealer Group
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A family-owned dealership seeks an Express Service Advisor in O'Fallon, Illinois, to manage customer experiences in the service lane. Ideal candidates are friendly and organized, with strong communication and time management skills. Responsibilities include overseeing service flow, providing concierge support, and distributing work among technicians efficiently. The role may suit those new to the automotive industry, but previous customer-facing experience is advantageous.

Full benefits including health and dental insurance, 401k with match available.
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