Veterinary Receptionist - O'Fallon, IL

Four Paws Animal Hospital is Hiring a Veterinary Receptionist!

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Four weekdays and rotating Saturdays

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Join a Team That Puts Patients, Clients, and Compassion First!

Four Paws Animal Hospital is seeking a friendly, organized, and motivated Veterinary Receptionist to join our growing team. We are a full-service animal hospital offering comprehensive care, including physical rehabilitation and acupuncture, and we pride ourselves on delivering exceptional service in a fast-paced, team-driven environment.

As the first point of contact for our clients, the Veterinary Receptionist plays a critical role in creating a welcoming and efficient experience. This position requires strong communication skills, attention to detail, and the ability to thrive under pressure while maintaining a positive attitude.

Why Our Veterinary Receptionists Love Working With Us

• Collaborative and supportive team culture
• Opportunity to work in a high-quality, full-service veterinary hospital
• Exposure to advanced services, including rehabilitation and acupuncture
• Growth and development opportunities for motivated individuals
• A workplace that values compassion, efficiency, and excellence in care

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Schedule appointments efficiently and accurately
• Answer phones, triage calls, and manage multiple lines
• Process payments and maintain accurate financial records
• Maintain complete and accurate medical records
• Communicate clearly with veterinary assistants, technicians, and doctors
• Support a smooth workflow between the front and back of the hospital

What Our Veterinary Receptionists Bring

• Previous animal experience strongly preferred (veterinary clinic, kennel, shelter, or similar setting)
• Ability to multitask and stay organized in a fast-paced environment
• Excellent customer service and communication skills
• Strong attention to detail and accuracy
• Comfortable handling high call volumes and busy front desk flow
• Team-oriented with a willingness to learn and grow
• Professional demeanor with a compassionate approach to clients and pets

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you are passionate about animal care and enjoy working in a…