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Assistant Store Manager
Job in
O'Fallon, St. Clair County, Illinois, 62269, USA
Listed on 2026-06-19
Listing for:
Scooter's Coffee
Full Time
position Listed on 2026-06-19
Job specializations:
-
Retail
Customer Service Rep
Job Description & How to Apply Below
Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooters Amazing customer service experience;
Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush;
Assist the Store Manager in onboarding and training new team members;
Develop effective working relationships with team members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance;
Proactively seek opportunities to increase individual and team sales
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