HVAC-R Service Tech

Cool Sys, a leader in sustainable, energy-efficient HVACR solutions, is seeking an HVAC/R Service Technician to join our HVAC Wholesale team. In this role, you will install, troubleshoot, repair, and maintain commercial and industrial HVAC/R systems, ensuring optimal performance and energy savings for clients across North America. You will diagnose system issues, perform preventive maintenance, and provide exceptional customer service on-site.

At Cool Sys, you'll work with innovative technology in a collaborative, inclusive culture that supports your growth, values diversity, and promotes safety, performance excellence, and work-life balance.

Responsibilities

• Perform advanced troubleshooting, repair, and maintenance on commercial and industrial HVACR systems for wholesale and end-user customers
• Install, start up, and commission new HVACR equipment and related controls to meet performance and manufacturer specifications
• Diagnose electrical, mechanical, and refrigeration issues using digital tools, gauges, and schematics to identify root causes and recommend solutions
• Execute preventive and predictive maintenance to improve reliability, reduce downtime, and enhance energy efficiency of customer systems
• Recover, evacuate, and charge refrigerants in compliance with EPA and company standards, ensuring safe and environmentally responsible handling
• Collaborate with the Technical & Maintenance team to resolve complex technical issues and support continuous improvement in service quality
• Provide technical guidance, mentoring, and field support to junior technicians and assist wholesale customers with product and application questions
• Communicate clearly with customers regarding findings, repair options, timelines, and energy-efficiency opportunities, ensuring high satisfaction
• Accurately complete service tickets, work orders, and digital documentation, including parts usage, labor time, and equipment condition
• Adhere to all safety protocols, codes, and company policies while maintaining a clean, organized work area and company vehicle

Required Skills

• Commercial HVACR diagnosis and repair
• Refrigeration systems troubleshooting
• Electrical and mechanical diagnostics
• Reading and interpreting schematics and blueprints
• Preventive and predictive maintenance
• Brazing, soldering, and piping practices
• Refrigerant recovery, evacuation, and charging
• Use of digital gauges and diagnostic tools
• Building automation and controls basics
• Energy-efficiency optimization
• Customer service and client communication
• Technical documentation and reporting
• Time management and routing efficiency
• Safety procedures and regulatory compliance