Sports Park Coordinator

JOB TITLE: Sports Park Coordinator (Full-Time)

DEPARTMENT: Parks and Recreation – Sports Park

FLSA STATUS: Non-Exempt

HOURLY RATE: $20-$21/hr

POSITION SUMMARY:

The Sports Park Coordinator serves as an operational and cultural leader at O’Fallon Family Sports Park. This position oversees daily facility and concession operations while mentoring and developing a predominantly youth and young-adult workforce.

The Coordinator ensures efficient, high-quality park operations during tournaments, leagues, rentals, and special events, while fostering a positive, accountable, and professional team environment. This role models strong leadership, communication, and sound decision-making, and contributes to the long-term growth and success of the Sports Park.

• Serve as a mentor and role model for a predominantly youth and young-adult workforce, supporting personal growth, confidence, and professionalism in the workplace
• Foster a positive, respectful, and inclusive work environment where staff feel supported, valued, and motivated to succeed
• Build trust and open communication with staff through approachability, consistency, and active listening
• Reinforce shared team values such as accountability, teamwork, communication, and mutual respect
• Provide clear expectations and real-time coaching to help staff improve performance and customer service
• Address challenges or conflicts constructively, focusing on learning, accountability, and solutions
• Encourage teamwork and collaboration while maintaining a fun, engaging, and professional atmosphere
• Support staff development by helping young employees learn responsibility, time management, and workplace communication skills

• Oversee daily concession and facility operations during leagues, tournaments, rentals, and special events
• Monitor staffing levels to ensure efficient operations during high-volume periods
• Identify operational improvements and recommend solutions to enhance guest experience and revenue performance
• Mentor, coach, and support part-time staff
• Provide clear expectations, constructive feedback, and encouragement to staff in real time
• Promote a fun, engaging, and team-oriented atmosphere while maintaining operational standards
• Work collaboratively and communicate effectively with other park and recreation staff

• Strong interpersonal skills with the ability to connect with, mentor, and motivate young staff members
• Ability to build trust, communicate expectations clearly, and provide constructive feedback
• Ability to lead through influence, example, and relationship-building rather than authority alone
• Demonstrated ability to support team accountability while maintaining positive working relationships
• Strong communication skills, including the ability to listen actively and address concerns professionally
• Ability to balance operational responsibilities with people-focused leadership
• Ability to create a positive, engaging work environment that staff look forward to being part of
• Knowledge of sports programming and athletic facility operations, specifically adult softball.

• Knowledge of safe food handling, sanitation, and cleanliness standards within concession or food-service environments
• Ability to consistently enforce food safety procedures and operational standards
• Ability to complete City-provided Food Safety training and apply practices daily
• Ability to monitor concession operations to ensure compliance with food safety and health guidelines

• Demonstrates sound judgment, accountability, and professionalism in daily decision-making
• Ability and willingness to enforce park rules, policies, and safety standards consistently and fairly
• Demonstrates reliability, independence, and a strong sense of responsibility
• Ability to communicate professionally with tournament directors, coaches, referees, umpires, and guests, especially when de‑escalating situations.

• Ability to perform physical activities such as standing and walking for extended periods, as well as frequent bending, crouching, stooping, stretching, and…