Retail Sales Admin

We’re looking for a Retail Sales Administrator to keep our retail business running smoothly behind the scenes. As Hydro Jug grows its presence across regional and national retail partners, the operational complexity grows with it — more vendors, more deadlines, more moving pieces. This role exists to make sure none of that falls through the cracks.

You’ll work closely with our account managers and cross-functional teams to handle the full range of account administration tasks: vendor and item setup, assortment and price planning, sample coordination, creative assets, contracts, buying windows, billing, shipments, and more. You’re the connective tissue between what our sales team is selling and what actually gets executed.

This is a detail-oriented, deadline-driven role. The right person is highly organized, comfortable navigating ambiguity, and takes real ownership over keeping things on track.

• Account and vendor setup across retail partners — new account onboarding, portal access, vendor compliance documentation
• Item setup and maintenance: SKU creation, pricing, assortment submissions, and updates across retailer systems
• Assortment and price planning support — working with account managers to prepare submissions for buy windows and seasonal reviews
• Sample coordination — tracking requests, routing samples to the right contacts, and managing timelines
• Creative asset management — collecting, organizing, and submitting photography, copy, and brand assets to retail partners
• Deadline tracking across all key vendor milestones: contracts and terms, buying windows, product launches, billing and payment schedules, shipment windows, and marketing and PR events
• Cross-functional coordination with sales, operations, marketing, and finance to ensure account needs are executed on time
• Maintaining accurate records and documentation across all active retail accounts

• 2–4 years of project management, sales operations, or administrative experience — ideally in retail, CPG, or consumer products
• Familiar with how retail vendor and item setup systems work; experience with portals like 1
  
  World Sync, SPS Commerce, or retailer-specific systems is a plus
• Exceptionally organized with strong attention to detail — you track deadlines proactively and don’t need to be chased
• A clear communicator who can work across teams and flag issues early when something is at risk of slipping
• Comfortable with ambiguity — retail ops rarely goes perfectly, and you know how to problem-solve and keep things moving
• Proficient in Excel or Google Sheets; experience with ERP or order management systems is a plus

Base Salary: commensurate with experience

• On-time completion of vendor setup, item setup, and buying window submissions
• Chargeback rate — minimizing errors and compliance issues with retail partners
• Feedback from account managers and cross-functional partners on execution quality and responsiveness

Hydro Jug is one of the fastest-growing hydration brands in the country. Founded in 2016 in Ogden, Utah, we ve built a brand that resonates deeply with health-conscious, active consumers — and we ve done it by staying close to our community, moving fast, and making products people actually love.