International Ecommerce Manager

REPORTS TO Joel McAllister, VP of eCommerce

The International eCommerce Manager is the dedicated owner of Hydro Jug's international Amazon business — a P1 hire on the eCommerce team reporting to Joel McAllister (VP of eCommerce). Where Miljan Sretenovic (Marketplace Manager) owns domestic marketplace performance, this role mirrors that mandate across every international Amazon storefront:
Canada, the UK, the EU, Australia, Japan, and markets beyond. You will own international P&L, listing health, compliance, localization, deal strategy, and cross-border logistics at the account level. You'll partner closely with Miljan to ensure cross-channel consistency and avoid conflicting strategies across geographies.

This is a senior IC seat with real ownership — not a coordinator role. You are the person accountable for whether Hydro Jug's international Amazon business grows, complies, and converts.

• International Amazon P&L:
  Own revenue, contribution margin, and sell-through performance across all active international Amazon storefronts (CA, UK, EU, AU, JP and expansion markets). Track and report on a cadence that keeps Joel McAllister and finance informed.
• Buy-Box Management:
  Monitor and defend buy-box ownership across all international ASINs. Identify and remediate suppression, price parity issues, and third-party undercutting on international storefronts.
• Catalog & Listing Health:
  Maintain clean, compliant, high-quality catalog data across all international marketplaces. Audit and resolve listing errors, suppressed ASINs, and content gaps proactively.
• A+ Content Localization:
  Own the localization of A+ content and listing copy for each market — accurate translation, culturally appropriate messaging, unit/sizing adaptation (metric vs. imperial), and market-specific SEO.
• International Deal & Promo Calendar:
  Plan and execute Hydro Jug's participation in Amazon's international promotional events — Prime Day equivalents (UK Prime Day, AU Prime Day, etc.), international holiday promotions, and regional deal structures. Coordinate timing and offer strategy with Miljan to avoid domestic-international conflicts.
• Regional Pricing & Compliance:
  Set and maintain regional pricing logic that accounts for FX, duties, competitive positioning, and Amazon's pricing policies for each market. Ensure listings meet all regional compliance requirements (language laws, regulatory labeling, product certification markings — CE, RoHS, etc.).
• Cross-Border Shipping & Duties:
  Partner with logistics and Operations teams to manage international fulfillment configurations — FBA international vs. cross-border FBM, inbound routing, duties classification, and HS code accuracy. Surface issues before they create compliance risk.
• Platform Compliance & Case Management:
  Own Seller Central account health for all international accounts. Manage compliance escalations, performance notifications, and case resolution for international storefronts. Zero tolerance for unresolved international compliance suspensions.
• Cross-Channel Consistency with Miljan:
  Align with the domestic Marketplace Manager on pricing, promotional windows, product launch sequencing, and catalog strategy so that domestic and international operations reinforce each other rather than conflict.

• Full audit of current international Amazon storefronts completed: catalog health, listing quality scores, buy-box rates, active suppress ions, and A+ content gaps documented by market.
• Existing compliance and case escalation backlog cleared or triaged.
• Working cadence established with Miljan Sretenovic and Joel McAllister.

• Listing quality gaps remediated; all active ASINs per market in healthy status.
• A+ content localization roadmap defined; at least one market fully refreshed.
• International promotional calendar built through end of year and aligned with domestic promo cadence.
• Regional pricing reviewed and updated; FX and duty risk assessed.
• First full monthly international performance report delivered to Joel McAllister.

• International marketplace revenue tracking measurably upward; at least one new market or ASIN expansion initiated.
• B…