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Dental SaaS Customer Success & Retention Lead
Job in
Ogden, Weber County, Utah, 84403, USA
Listed on 2026-07-25
Listing for:
Flexdental
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Flex Dental is seeking a Customer Success/Retention Account Manager to partner with at-risk customers, understand their needs, and maximize platform value. The role blends proactive account management, advocacy, and collaboration to improve satisfaction and reduce attrition.
You will lead retention conversations, build trust with customers, and develop success plans aimed at increasing platform adoption while reducing churn. Experience in dental software and customer-facing roles is preferred.
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