Caption Specialist

WSU Disability Services is seeking a dependable, skilled and detail-oriented Lead Video Captioner to support our Accessibility Services team in enhancing the accessibility of video content across all campus locations. This role involves creating accurate, high-quality captions for college video materials, training and mentoring other captioners, and overseeing the quality and compliance of their work. The Lead Captioner will ensure all captions meet WCAG 2.1 standards and will be instrumental in promoting an accessible and inclusive learning environment for all students.

The primary responsibilities of the position are as follows:

Captioning:

* Accurately captions video and audio content for instructional, promotional, and informational materials, in English, using specialized captioning software.

* Ensure all captions are compliant with WCAG 2.1 accessibility standards for digital content.

* Review course videos and other media to ensure accurate and complete captions are embedded.

* Ensure that background noises, auditory cues, and speaker identification are included in the edited captions.

* Capture, store and retrieve videos, audio or other information.

* Manage incoming videos and delegate/assign them to video captioners.

Training and Development:

* Develop and conduct training sessions for new captioners on best practices in captioning, and accessibility standards.

* Provide ongoing mentorship and support to captioning team members, answering questions and offering guidance on complex or sensitive captioning tasks.

* Create and maintain training documentation, tutorials, and resources to enhance team skills and compliance with legal and technical requirements.

Quality Assurance and Compliance:

* Review and evaluate captioning work for accuracy, consistency, and adherence to established guidelines and accessibility standards.

* Identify areas for improvement and provide constructive feedback to team members, ensuring caption quality meets Weber's standards for clarity, readability, and accuracy.

* Collaborate with IT and Accessibility Services teams to implement quality control measures and ensure captioning technology is up-to-date.

* Stay informed of emerging trends and updates in captioning standards and accessibility laws, ensuring compliance with evolving WCAG guidelines.

Collaboration and Communication:

* Work closely with faculty, media teams, and other departments to address captioning needs and prioritize projects.

* Serve as a liaison to ensure faculty and staff are informed about captioning requirements and best practices.

* Maintain confidential documentation of service provision and student need, frequent communication with faculty, staff, students, and outside agencies.

* Maintain confidentiality of student information in compliance with FERPA guidelines.

Required Qualifications

Required Qualifications:

* High school diploma or equivalent.

* Computer proficient.

* Ability to work independently or with little supervision, reliable, and able to complete work within time constraints.

Preferred Qualifications

Preferred Qualifications:

* Strong attention to detail and commitment to delivering high-quality work.

* Excellent communication skills and the ability to train, mentor, and supervise a team.

* Ability to manage multiple projects and prioritize work effectively in a fast-paced environment.

* Strong typing skills (50-60 WPM).

* English proficient, spelling, and proper use of grammar and punctuation (

* Completion of college level English course.

* Strong communication skills (written and verbal)

* Work study eligible.

Background Check? Yes

Posting Detail Information

Job Open Date 06/08/2026 Review Date 06/10/2026 Job Close Date 07/08/2026 Open Until Filled Quick Link for Direct Access to Posting (Use the "Apply for this Job" box below). Notes to Applicant

If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you.

ADA Essential Job Function

ADA Essential Job Function

Physical Activity of this position Operate, activate, use, prepare, inspect, place, detect, or position. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance., Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Physical Requirements of this position Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever. Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures;

transcribing; using a computer terminal; extensive reading., Required to have close visual acuity to inspect small defects, small parts at distances close to the eye., Required…