Military-Affiliated Student Center; MASC – Student Certifier

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Title:

Military-Affiliated Student Center (MASC) – Student Certifier

Requisition Number: H01399P

Position Category:
Hourly/Work Study

Campus

Location:

Weber State University - Ogden, UT

Hours per week: 20

Months per year: 12

Pay Grade:
Salary

Hourly Pay Rate: $14-17

The Military-Affiliated Student Center (MASC) Student Certifier position is responsible for helping School Certifying Officials prepare student documentation to be sent to the Department of Veterans Affairs (VA). This is achieved by reviewing student submissions and verifying courses against VA standards. Student Certifiers will help students in person, via email, or by phone to explain benefits, inform students of VA regulations, and help students receive GI Bill benefits.

The role requires detail-oriented work and may include greeting students, answering phones, and occasionally representing the Military Affiliated Student Center at on- and off-campus events.

• Reviewing student classes and degree programs
• Knowing VA rules and regulations on approved courses
• Assisting the SCOs with enrollment certifications
• Managing, filing and upkeep of student records
• Contacting students to explain benefits
• Answering questions about benefits and payment process
• Other office duties as assigned

• Working with students one-on-one to address their concerns
• Assisting students understand the VA enrollment process
  
  Answering questions about services, opportunities or needs
• Referring students to appropriate Weber State services or departments when applicable
• Following up on student concerns
• Staffing MASC booths at events when necessary
• Calling students to follow up on questions, concerns, etc.
• Leadership development:
• Attending regular meetings and trainings scheduled by supervisor
• Attending university training when appropriate (financial aid, student support training, etc.)
• Assisting with planning and execution of events and programs

• Must have or can obtain a FAFSA Federal Work-Study Card
• Knowledge of VA and/or Military processes
• Enrolled part-time (6 or more credits)
• Minimum 2.0 GPA
• Ability to work well with persons of diverse racial, ethnic, gender, cultural and socioeconomic backgrounds, and with individuals who are differently-abled
• Use of email and calendar for communication and organizational purposes
• Proficiency in Microsoft Office Suite (Excel, Word, Access, PowerPoint)
• Interpersonal and communication skills
• Customer service and interpersonal skills will be continually developed to better serve students and staff

• Organization skills
• Use of GI Bill resources
• Excellent communication and interpersonal skills
• Team-oriented
• Autonomous and proactive

Background Check:
Yes

For questions regarding this position please email veterans