Training Content Creator

Goldenwest Credit Union is a premier non‑profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage, an annual bonus and a generous incentive schedule.

We provide outstanding benefits, including:

• Medical insurance (we pay 100% of your deductible!)
• Dental insurance (we pay 100% of your premium!)
• Paid time‑off (we pay you to take 34 days off!)
• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)
• And many, many more…

• 5167 Adams Ave, Washington Terrace, UT 84405
• Monday through Friday 8:00 AM – 5:00 PM
• Full‑time, 40 hours per week
• $20.25 per hour, based on performance and experience + Bonus + Incentive

• Cultivate and effectively manage long‑term, trusting relationships.
• Training Content Development:
  Create and maintain training materials that support employees and improve day‑to‑day processes. Content includes, but is not limited to, training aids, videos, presentations and other learning resources.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with Operations, Branching VPs and other subject matter experts to gather input, align on best practices and ensure training content supports business needs.
• Content Maintenance and Accuracy:
  Regularly review and update training materials to ensure accuracy, consistency and alignment with current systems, policies and procedures.
• Gap Identification:
  Identify areas where employees may experience confusion or inconsistency and develop content to address those gaps.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

• Bachelor’s degree preferred but not required
• Experience training, coaching or developing others
• Strong written communication skills with high level of attention to detail
• Ability to develop creative and engaging content that enhances the training experience
• Excellent communication and interpersonal skills to build relationships across departments