Campus Visit and Ambassador Program Coordinator

Campus Visit and Ambassador Program Coordinator

The Campus Visit and Ambassador Program Coordinator provides professional leadership and day-to-day management for Weber State University's campus visit experience and Student Ambassador Program. This position plays a critical role in shaping positive first impressions for prospective students, families, school groups, community partners and campus guests by ensuring that campus tours, presentations and visitor communications are welcoming, organized, accurate and aligned with university enrollment goals.

The Campus Visit and Ambassador Program Coordinator is responsible for managing the campus tour program, including individual tours, group visits, special visit requests, tour schedules, visitor communication, ambassador assignments, social media, and follow-up processes. This position coordinates closely with the Director of Access, Events and Engagement, Admissions and Recruitment staff, academic departments and student support offices to ensure that prospective students and families receive a high-quality campus visit experience that reflects Weber State's commitment to access, belonging, student success and community connection.

This position also oversees the Student Ambassador Program, including recruitment, hiring, onboarding, training, scheduling, supervision, performance management and leadership development for a team of student employees. The Campus Visit and Ambassador Program Coordinator develops ambassadors as knowledgeable university representatives, peer recruiters and emerging campus leaders. The position creates structure, expectations and accountability for the ambassador team while building a positive team culture grounded in professionalism, service, and Weber State pride.

In addition to managing tours and ambassadors, this position delivers campus visit presentations, supports on-campus recruitment and access events and helps maintain effective communication with prospective students, families, school counselors and campus partners. The position uses CRM, event management, scheduling and communication systems to support accurate records, timely communication and data-informed improvements to the campus visit program.

This role is designed to provide consistent professional oversight for campus visits and ambassador operations, reduce reliance on student interns for complex coordination and strengthen the Ambassador Program as both a recruitment function and a student leadership development experience.

Required:

• Bachelor's degree from an accredited institution.
• Two years of related professional experience in higher education, student affairs, admissions, recruitment, orientation, event coordination, student leadership, supervision, customer service or a related field.
• Experience supervising, advising, mentoring, training or providing work direction to students, employees, volunteers or peer leaders, along with the ability to coordinate programs, schedules, events, communications and customer-facing services.

Preferred:

• Master's degree in higher education, student affairs, educational leadership, communication, business, public administration or a related field.
• Experience working in admissions, recruitment, campus visits, orientation, student leadership, student affairs, enrollment management or a related higher education setting.
• Experience supervising student employees and developing or facilitating student training, leadership development, peer mentor programs or similar student leadership experiences.
• Experience with presentations, CRM systems, event management systems, student information systems, budget tracking, purchasing, payroll, scheduling systems or administrative operations, with an understanding of student access and the needs of first-generation, transfer, adult learner, concurrent enrollment and other student populations.
• Strong public speaking, interpersonal, written communication, organizational and technology skills, including the ability to manage multiple priorities, deadlines, schedules and communication channels, use office technology.