Director, Student Services

Job Summary

Through the Division of Student Affairs, the University of Utah provides an array of services and programs to help students benefit from their educational programs, and to help the University carry out its mission of research, teaching, and service. Within the Division of Student Affairs, the Office of the Dean of Students is committed to promoting a caring and safe community that increases our students’ abilities to learn and make healthy choices.

We promote inclusiveness, support the success and growth of all students, and enrich the student experience. We prepare students to reflect on their behavior, to think critically, practice skills, and clarify values - all of which they can use throughout their lifetimes. The Campus Support & Intervention Team focuses on behavioral intervention and supports the emotional, physical, and social well-being of students within the campus community.

The University of Utah seeks a highly motivated, student-centered, and dedicated professional to serve as the Director for Campus Support & Intervention. Reporting to the Associate Dean of Students, the Director is responsible for supervising and managing the student support systems by providing a philosophical, developmental, and educational context for student support and intervention on campus. The Director must strategically lead these programs, balancing the needs of individual students with the needs of the community.

This position is responsible for providing leadership, training, support and guidance to members of the campus community. The Director will provide support in addressing student support, well-being, and success. Additionally, the Director will serve as the chair of the Behavioral Intervention Team. The Director will provide cross-departmental leadership to ensure that student support processes are being appropriately applied, monitored, and reviewed, while also providing trainings on the student support process for campus community members.

The Director will work with the ODOS team and other campus stakeholders to create processes that adhere to national best practice standards.

Assist in the development, administration and revision process (as appropriate) of departmental policies and procedures and student support and intervention policies and processes consistent with University community standards and professional best practices. Maintains student support records in accordance with all Federal laws and University policies and monitors and ensures compliance with Federal and State laws including the Clery Act, Title IX, and Drug Free Schools.

Serves as the chair of the University’s Behavioral Intervention Team with administrative units to address and resolve issues including threat assessment strategies. Oversees communication with students, faculty, staff, parents, attorneys, and others regarding student support matters. Provides consultation for students with problems, questions, and/or concerns regarding sexual assault, stalking situations, physical assault, harassment, problems with faculty and staff, etc. Serve as after business hour support for on-call staff through the AD on-call rotation, as part of the ODOS / ORL department response team in the case of an emergency.

Thorough response to critical inquiries or needs from families, students, staff, faculty, alumni, and other campus constituents is an expectation along with knowledge of legal issues pertinent to housing and residence life. Directs student programming and learning outcomes in the area of student support and intervention designed to improve student development while achieving institutional objectives. Develops, implements and analyzes assessment initiatives that foster student…