Banking Associate II

Job Title:

Banking Associate II

Bank of Utah, founded in 1952, is one of Utah’s largest privately owned community banks and was named S&P Global Top 20 Bank two consecutive years. The position is located at the Ogden Branch (2605 Washington Blvd, Ogden, UT) and requires Monday‑Friday, 8:45 AM‑5:45 PM hours.

We strive to unlock the potential of our team members, clients, and community. We act with integrity, build trust, exceed expectations, and responsibly create lasting prosperity.

• High school diploma or equivalent required.
• One or more years of banking or financial services experience required.
• Ability to manage non‑routine transactions and client issues with guidance.
• Ability to operate independently within established procedures.
• Strong attention to detail, accountability, and follow‑through.
• Understanding of bank operations, revenue, and risk fundamentals.
• Must be at least 18 years of age.

• Perform consumer and business account opening and maintenance.
• Identify suitable banking products for clients’ basic needs and smoothly transition them to the appropriate team members for complex financial goals.
• Proactively identify and fulfill additional client needs through consultative conversations.
• Apply thoughtful, risk‑based decision‑making when evaluating client relationships, ensuring a balance between service excellence and prudent risk management.
• Set clear expectations with clients and consistently follow through on commitments.
• Actively manage and develop a deposit book of business ($0–$100,000), conducting regular outreach to strengthen relationships and support retention and growth.

• Ensure all product setup and fulfillment is completed correctly and efficiently to support a seamless onboarding experience.
• Proactively identify and resolve new account exceptions, ensuring timely follow‑up, accurate documentation, and compliance with bank policies and regulatory requirements.
• Recognize patterns or trends related to operational issues, risk, or fraud indicators and elevate appropriately.
• Approve transactions within your authority, assisting team members when needed and enhancing the client experience through timely support.
• Review and work daily operational reports in partnership with the Banking Manager, ensuring accuracy and addressing any identified follow‑ups.
• Serve as a resource and mentor to Banking Associate Is, providing guidance on sales practices, policies, and procedures.
• Continue to seek out learning opportunities to strengthen skills and prepare for increased responsibility.

• Bank of Utah’s comprehensive benefits package includes:
• Great work‑life balance, with a Monday‑Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values

Wage listed is within the range associated with this position; actual compensation will be based on qualifications and experience.