Desktop/Laptop Support Technician; Active Secret Clearance
Job in
Ogden, Weber County, Utah, 84403, USA
Listed on 2026-06-02
Listing for:
Trispoke Managed Services Pvt Ltd
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Desktop Support, IT Support, Computer Repair / Support, HelpDesk/Support
Job Description & How to Apply Below
Field Service Technician -
Hill AFB, UT
Pay Rate: $36.55/Hr. on W2
US Citizenship and Active Secret Clearance is required for this position.
Job description:
-Provide desktop/laptop and some server, IT support for customer; some of the job requirements as listed
-Supports computer users with installation of hardware/software and networking components to meet personal computer needs
-Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning
-Resolves issues including contacting and assisting vendors Researches, analyses, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment
-Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10) etc...
•
-Performs new computer configuration and coordinates the workstation upgrade/replacement process
-Participates in the deployment of new software platforms
-Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete
-Verify with the customer that the problem has been resolved and close case
Required Skills:
- Experience with Mc Afee
-MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003/2008
-Candidate must work well in a team environment
• Have excellent communication skills
-Candidate must be a self-motivated.
-Have excellent trouble shooting and analytical skills
-Excellent knowledge of computer hardware, software, and terminology
-Excellent knowledge of computer systems and local area networks Excellent computer skills
-Excellent organizational skills
Experience
Required:
Minimum 5 years' experience in an IT support role.
Education Required:
High School/GED
#Field Service Technician #ITSupport #Desktop Support #Secret Clearance #HillAFB #Tech Jobs #ITJobs #McAfee #MSOffice #Networking #Troubleshooting
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