Maintenance Supervisor

Founded in 2016, Hive Pros is a full service property management and construction company. Hive Pros manages investors’ real estate investments ranging from single family homes, apartments and small commercial buildings. Additionally, the company provides small construction and handyman services to outside retail customers.

Hive Pros is currently seeking a Maintenance Supervisor for its rapidly growing property management and construction business. The Maintenance Supervisor is expected to provide oversight and hands on help with a wide variety of maintenance activities across a plethora of different fields including but not limited to HVAC, electrical, drywall, plumbing, carpentry, home improvement and remodeling, etc. You will closely with the Maintenance Coordinator and Office Staff to prioritize and travel between multiple properties in Davis, Weber and Salt Lake Counties.

This Maintenance Supervisor position is both a supervisory position as well as a hands-on (as needed) maintenance position. The Maintenance Supervisor must have experience and be comfortable in a dynamic environment.

• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interact courteously and professionally with current and potential customers at all times.
• Manage, motivate, develop and provide direct leadership to new and existing Maintenance Technicians.
• Conduct performance evaluations with Maintenance Technicians holding them accoutable to KPI’s and company policies.
• Help Maintenace Technicians performs various maintenance and repair functions including but not limited to the following: electrical, plumbing, appliances, flooring, HVAC, general carpentry, sheetrock repair, counter top/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, ceramic tile repair and grounds maintenance.
• Help Maintenance Technicians performs various proactive preventative maintenance functions including but not limited to siding, painting, lighting, and sprinkler repair.
• Hire and oversee outside professionals such as electricians, plumbers, etc.
• Provide outstanding service and timely resolution to customer issues and work order requests.
• Follow safety and compliance procedures.
• Oversee vacant homes or apartments and create punch lists for turnovers and renovations
• Assists with management of onsite emergencies, such as fires, floods, snow and other inclement weather emergencies.
• Help monitor response times for emergency on-call/after-hours maintenance assignments, and address issues as needed. Participate in on-call rotation as necessary.
• Perform pre-move in, post-move out and periodic unit inspections following company standard SOP’s and identify maintenance issues to ensure timely quality unit turns.
• Perform quality control inspections on work completed.
• Promptly communicates with the Maintenance Coordinator & Property Manager concerning maintenance issues at properties.
• Coordinate with the Property Manager to develop a maintenance budget.
• Interviews, qualifies and helps in the hiring of new Maintenance Technicians.
• Take part in developing maintenance policies and standards for the EPM organization
• Coordinate training sessions in property maintenance, safety procedures and construction methods.
• Must be able to both lead and supervise Maintenance Technicians as well as be able to work in the field along side them.
• Approve maintenance strategies including reporting and KPI validation
• Perform other related duties and responsibilities as assigned.

• High school graduate or GED required.
• 5-10 years of experience in the property management or construction industry.
• Must possess extensive knowledge with general maintenance, HVAC and carpentry skills.
• Must be able to problem solve and help Maintenance Technicians problem solve using standard building code and construction and maintenance practices.
• Must possess excellent customer service and interpersonal skills with the ability to relate to others.
• Must be able to read/write English and accurately complete on call and site inspection logs.
• Must help set the standard and maintain EPM dress code and professional…