Community Donation Manager

Community Donation Manager – Overview

Job Title:

Community Donation Manager

Location:

3833 Washington Blvd, Ogden, UT 84403

• Celebrate uniqueness – diversity is valued.
• Work in a purpose‑driven company that makes a planet and community impact.
• Career growth opportunities with an aggressive expansion plan.

• Comprehensive onboarding and training from day one.
• Robust in‑house training program (Savers University).
• Benefits: bundled health plans, life insurance, wellness programs, 401(k) with matching, paid time off, mental health services.

• Oversee daily operations of the Community Donation Center (CDC) to make Savers the donation center of choice.
• Uphold company standards, provide fast and friendly donor service.
• Promote brand awareness, build relationships with local nonprofits.
• Manage CDC Ambassadors, plan staffing, train, coach, and provide feedback.

• Maintain a clean, safe, welcoming CDC; manage donation flow and storage.
• Coordinate with Production Manager/Store Manager for donation transfer to production.
• Engage customers and donors to promote Savers brand.
• Accurately weigh, classify, and account for donations.
• Track donation goals and use scheduler for Ambassador coverage.

• Lead CDC Ambassadors – hire, train, coach.
• Develop high‑potential team members for future roles.
• Maintain a respectful, values‑driven workplace and adhere to policies.

• Deliver a positive donor experience through training and coaching.
• Continuously assess donor areas and set standards for work pace.
• Encourage donor feedback, respond to inquiries, and address complaints.
• Promote community partnerships and grassroots promotional events.

• Excellent presentation, mathematical, and communication skills.
• Ability to coach and reason independently.
• Proficiency in Microsoft Office.

• High School diploma; post‑secondary degree or diploma preferred.
• Experience managing people preferred.

• Frequent lifting up to 50 lbs, pushing/pulling racks up to 250 lbs.
• Stand, walk, stoop, bend, twist repeatedly; occasional kneeling.
• Read and understand written & electronic documents, verbal communication.
• Occasional exposure to machinery, solvents, dust, temperature fluctuations.
• Adjust work schedule for nights, weekends, holidays.

• Periodic travel to meetings or other stores for business purposes.

Savers is an E‑Verify employer. Savers is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, national origin, citizenship, age, disability, veteran status, or any other protected class.
Savers is an E-Verify employer.