Office Manager

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system;
Smart Equip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers;
Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

The office manager will ensure all policies and procedures are being followed at all times and assure customer issues are resolved in a timely professional manner.

Responsibilities include (but are not limited to the following):

• Coordinate and administer general business office activities
• Supervise branch and office services such as mail and messenger, duplicating, central filing, word processing, faxing, telephone, stationary supplies, order processing and security
• Maintain high levels of customer service
• Design more efficient ways of processing work
• Develop working relationships with vendors
• Facilitate employee teamwork to meet our customers’ needs
• Resolve branch-level employee issues

• Strong leadership skills
• Basic computer skills
• Ability to work independently
• Professional and clean appearance

Preferred

Skills:

• 3-5 years of supervisory experience
• High School diploma or equivalent experience
• Auto titling and auto industry experience
• Exposure to managing salvage titling and vehicle assignment process