Strategic Project Manager
Listed on 2026-03-05
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Management
Operations Manager, Program / Project Manager
Together We Build – Partnership, Innovation, Excellence, and Safety
At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first.
Recruiter Notice:
We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications.
We are seeking a dynamic, hands‑on Project Manager to lead the planning and execution of our new business unit expansion strategy. This individual will be responsible for building the blueprint for growth, from developing the business plan to launching new service locations, implementing a centralized dispatch center, hiring and onboarding teams, and operationalizing local sales and service delivery. This is a high-impact, entrepreneurial role ideal for a strategic thinker who thrives in fast‑paced, build‑from‑scratch environments.
Key Responsibilities Strategic Planning & Execution- Lead the development and documentation of a comprehensive business plan for expanding into new markets.
- Collaborate with executive leadership to define timelines, financial projections, and operational models for expansion.
- Build go‑to‑market strategies for launching new service locations, dispatch services, and sales enablement.
- Drive execution through structured project plans, performance tracking, and continuous improvement methodologies
- Coordinate all activities required to open new service locations, including site selection support, equipment planning, and local licensing or compliance needs.
- Develop scalable frameworks and timelines for each service location launch.
- Partner with Talent Acquisition, HR and local leadership to define staffing models and oversee recruiting timelines.
- Design and implement onboarding, training, and performance ramp‑up plans for new hires across operations, dispatch, and sales.
- Oversee the build‑out of a centralized dispatch function, including systems implementation, workflow design, and team onboarding.
- Establish KPIs, SLAs, and training standards for dispatchers and service coordination.
- Partner with Sales to align local sales efforts with service capabilities.
- Build processes to ensure smooth handoffs between sales, dispatch, and field operations.
- Work closely with Finance, HR, IT, and Ops leadership to align resources, manage risk, and maintain accountability across initiatives.
- Regularly update executive team on progress, risks, and mitigation strategies.
- 5+ years of experience in project management, operations, business development, or strategy, preferably in building services, field service, or construction‑related industries.
- Proven track record of leading multi‑functional projects or business expansions from concept to execution.
- Experience building systems and processes from the ground up, ideally in fast‑growth or startup‑like environments.
- Strong understanding of field service operations, dispatch/logistics, and customer delivery models.
- Comfortable operating autonomously with a builder mindset.
- Ability to manage multiple projects simultaneously.
- Excellent communication, presentation, and cross‑functional leadership skills.
- PMP, Six Sigma, or similar certification a plus.
- Proficiency in a plus.
Join us and be part of a team dedicated to creating efficient, sustainable, and high‑performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.
Here You Will Experience- Growth Opportunities:
Develop new skills, take on exciting challenges, and advance your career in meaningful ways. - Company Culture:
You’ll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable. - Impact:
Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day. - Competitive Compensation & Benefits:
You’ll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well‑being.
Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business
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