Operations Manager - Swing Shift

The Operations Manager will lead the swing shift outbound production functions. Directs, coordinates and plans. Provides direction and support to supervisors and their associates. Oversees the activities of employees and is responsible for safety development, along with security and safety programs.

• Planning, organizing and controlling of assigned departmental operations.
• Plan out all warehouse resources and activities in relation to company objectives and sets targets.
• Make plans to develop staff of warehouse associates by conducting on‑job training.
• Follow up and control daily attendance.
• Drive team to maintain housekeeping of department and surrounding area.
• Implement cost‑reduction principles in all aspects of warehouse transactions and activities.
• Audit daily labor.
• Motivate staff to strive for an efficient and effective warehouse administration.
• Enhance subordinates’ capability through training and providing promotional opportunities.
• Strive to improve all warehouse operations according to company’s objectives.
• Communicate with other departments and team leaders on a daily basis.
• Oversee stock control and processing orders.
• Ensure quality, delivery budget and environmental objectives are met.
• Respond to and deal with internal customer communication via e‑mail, fax, and telephone.
• Plan future capacity requirements and staffing needs to meet the requirements.
• Produce and analyze reports and statistics on a daily, weekly and monthly basis.
• Brief team leaders on a daily basis.
• Maintain standards of safety and security in the work environment.
• Ensure compliance with company and facility policies.
• Work closely with other department heads to assure proper staffing is always in place to handle the workload as needed.
• Familiarity with computer systems and warehouse systems.
• Must be able to shift priorities easily.
• Recommend and assist in the implementation of goals and objectives.
• Other duties may be assigned, directed or requested.

• Bachelor’s degree in operations management, business management or equivalent years of experience; 5‑7 years of prior experience in distribution, logistics, operations planning and/or facility supervision and management.
• Previous supervisory experience is required.
• Knowledge of warehousing and distribution practices.

• Manual dexterity required.
• Exposure to leg and foot fatigue due to 80% of management’s time on the warehouse floor.

• Excellent written and verbal communication skills.
• Ability to speak with all levels of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to write and speak fluently in English.

• Proficient in mathematics.
• Ability to add and subtract two‑digit numbers and to multiply and divide using tens and hundreds.

• Must have solid judgment and strong decision‑making skills to independently manage this fast‑paced, customer‑service‑driven operation.

• Work performed in a warehouse environment.
• Frequent exposure to vibrations, dust and moving machinery.
• Noise level usually moderate, low decibels.
• Must work in a fast‑paced, team environment.

Reader Link is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or disability. EOE/Minority/Female/Disabled/Veteran