Assistant Retail Manager

Our Company

We believe
Running Changes Everything
. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer.

We run together to solve problems, reach goals, encourage others and champion our brand.

As an Assistant Retail Experience Manager at Fleet Feet, you'll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class retail experience. You'll work closely with the Operating Partner to help lead the team, energize the sales floor, and support the growth and development of our Outfitters (Retail Sales Associates).

This hands‑on role focuses on creating an exceptional customer journey while empowering team performance through coaching, scheduling, and daily direction. If you are passionate about people, purpose, and performance, and love to lead from the floor, this is your opportunity to make a direct impact.

If you're a team-minded leader who's passionate about people, performance, and delivering great experiences, we want to meet you and help us inspire the runner in everyone.

• Support the recruiting, onboarding, and development of Outfitters to ensure excellence in service and sales
• Lead by example on the sales floor, delivering the Fleet Feet Outfitting Experience with energy and care
• Act as a shift leader, directing floor operations and assisting with real‑time coaching
• Foster a high‑performance team culture by recognizing achievements and encouraging accountability
• Provide clear communication across the team to ensure alignment on goals, priorities, and customer needs
• Assist with scheduling, operational support, and the execution of store events and initiatives
• Help resolve customer issues quickly and professionally, prioritizing satisfaction
• Contribute to a positive, collaborative, and inclusive work environment

• At least 1 year of retail leadership experience in a customer-facing environment
• Flexible availability, including evenings, weekends, and holidays
• Demonstrated ability to deliver an outstanding customer experience
• Leadership skills in coaching, team motivation, delegation, and conflict resolution
• Proven experience with retail operations such as scheduling, inventory, and floor management
• Strong communication and interpersonal skills
• Highly organized and capable of managing multiple priorities in a fast‑paced setting
• Passionate about team development, recognition, and growth
• Self‑motivated, detail‑oriented, and aligned with Fleet Feet's mission and values

• Lead with Impact: Help guide a passionate team and shape a high‑performing store culture
• Growth‑Focused: Develop your leadership skills in a collaborative, purpose‑driven environment
• Customer Connection: Make a difference every day by helping people find the right fit for their goals
• Team Energy: Be part of a motivated and engaged store team that values trust, purpose, and positivity
• Career Advancement: Gain management experience with opportunities for future development

"Great People Deserve Great Perks & Benefits"

• 401(k) with 4% Company Match:Available to employees aged 21+ at company‑owned stores.
• Exclusive Discounts:Enjoy savings on industry‑leading products and specialized training programs.
• Professional Development:Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
• Community Engagement:Get involved in local…