Interim, Senior Director, Facilities Services

Reporting to the Associate Vice President (AVP) of Facilities Services, the Senior Director of Facilities Services oversees operational initiatives, service delivery strategies, and operational planning activities that support the strategic priorities of the Facilities Services division of Salt Lake Community College.

The Senior Director provides division-wide operational leadership and supports the strategic, administrative, and operational excellence initiatives of Facilities Services. This position serves as a key operational partner to the Associate Vice President and provides leadership through subordinate directors, managers, supervisors, and operational leaders across multiple functional areas within Facilities Services.

The Senior Director collaborates with Facilities leadership, campus stakeholders, and external partners to advance operational effectiveness, service excellence, operational continuity, and continuous improvement across campuses and sites.

This position will oversee the supervision and operational coordination of specific Facilities Services functional areas as assigned by the AVP.

This position is at will.

• Oversees the daily operational leadership and administrative coordination of Facilities Services functional areas as delegated by the AVP.
• Collaborates with the AVP in supporting and advancing Facilities Services operational priorities, strategic initiatives, operational planning efforts, and organizational effectiveness initiatives.
• Works closely with Facilities Services leaders to support implementation of operational action plans, operational priorities, service delivery initiatives, and divisional goals.
• Ensures Facilities Services staff understand and support operational priorities, service standards, divisional expectations, and institutional objectives.
• Supports operational continuity and coordination across campuses and sites while ensuring facilities operations are maintained safely, efficiently, cost-effectively, and in a manner that optimizes asset lifecycle and service quality.
• Represents Facilities Services in the absence of the AVP as delegated.

• Leads operational excellence initiatives focused on improving operational effectiveness, customer service, service delivery consistency, workforce effectiveness, operational responsiveness, and stakeholder experience.
• Supports operational performance management efforts through KPI governance, operational reporting, trend analysis, facilities performance monitoring, and operational assessment activities.
• Conducts operational analysis and develops recommendations and implementation strategies designed to improve operational performance, efficiency, organizational effectiveness, and stakeholder satisfaction.
• Supports development and implementation of operational policies, procedures, operational standards, and service delivery practices that promote operational consistency and continuous improvement.
• Provides the AVP with timely operational updates, operational metrics, facilities performance information, and operational reporting related to divisional initiatives and priorities.

• Provides leadership, direction, mentorship, coordination, and operational support to subordinate directors, managers, supervisors, and operational leaders.
• Supports workforce effectiveness initiatives designed to strengthen operational accountability, employee engagement, leadership effectiveness, professional development, communication, collaboration, and operational performance throughout Facilities Services.
• Role models strong leadership and management practices that promote professionalism, stewardship, service excellence, organizational effectiveness, operational accountability, and continuous improvement.
• Supports development of a positive and collaborative work environment where employees are encouraged to contribute, grow professionally, and support divisional priorities and institutional values.

• Builds collaborative relationships with campus stakeholders, operational partners, faculty, staff, students, and external partners to support operational effectiveness and stakeholder satisfaction.
• Engages with campus partners and constituents to promote communication, collaboration, transparency, responsiveness, and effective working relationships in support of Facilities…