Store Manager – Retail Operations & Sales

Store Manager – Retail Operations and Sales Growth

Holmes Clothing is a locally owned menswear store specializing in suits, dresswear, and accessories for weddings, proms, job interviews, LDS missions, and other important occasions. We are known for quality clothing, honest advice, and a welcoming, judgment‑free environment where customers feel comfortable and cared for. We help customers feel confident for important moments in their lives.

We’re looking for a motivated, dependable Store Manager to lead daily operations, develop the team, and help grow the business. This role is ideal for someone who enjoys both people and process—someone who can create a strong customer experience, improve store performance, and build better systems behind the scenes.

This is not just a keyholder role. We are looking for someone who can lead, organize, train, and contribute to the long‑term growth of the business. The right person will be comfortable managing staff, building sales, improving operations, supporting Shopify and e-commerce processes, helping create training manuals and systems, and contributing to marketing and promotions.

Full‑time preferred. Retail schedule includes Saturdays, seasonal busy periods, and some evenings as needed.

• Oversee daily store operations and help ensure a smooth, organized customer experience
• Lead, support, and hold team members accountable in a positive and professional way
• Coach employees on sales, customer service, product knowledge, and store expectations
• Help hire, onboard, and train new team members
• Build and improve training materials, process documentation, and store systems
• Help increase sales through strong leadership, follow‑up, merchandising, and team development
• Monitor store presentation, product flow, and overall organization
• Assist with customer concerns and resolve issues professionally
• Support Shopify‑related tasks, including product organization, order awareness, and general e‑commerce operations
• Contribute to marketing ideas, promotions, and customer outreach efforts
• Work closely with ownership to improve performance and support long‑term business goals
• Step in where needed to keep the store running smoothly during busy periods

• Previous retail management experience preferred
• Strong leadership skills and confidence in managing people
• Proven ability to help build sales and improve team performance
• Strong communication, organization, and follow‑through
• Comfortable creating structure, improving systems, and documenting processes
• Understanding of Shopify and comfort with retail technology preferred
• Interest or experience in marketing, promotions, or small business growth
• Experience creating training manuals, SOPs, or employee resources is a strong plus
• Comfortable working in a hands‑on retail environment
• Knowledge of menswear, formal wear, or LDS missionary outfitting is a plus, but not required

• Competitive pay based on experience
• Employee discounts on merchandise
• Supportive, family‑oriented work environment
• Opportunity to help shape store systems, training, and long‑term growth
• Hands‑on role with real impact on the business
• Opportunity to grow with a respected local business