Strategic French-Speaking National Account Manager

Job Description

In everything we do, we believe in creating growth,for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, andsupportthem through mentorship, leadership, and career-development programs.

We provide service and support to our communities through theMarket Star Foundation . Our exceptional team is the cornerstone ofMarket

Star'saccomplishments. We are proud of our award-winning workplace culture and to be nameda top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join ourMarket

Starteam andcan’twait to discuss how we can help you find growth!

The National Account Sold To Account  Manager will drive revenue growth, margin improvement, and customer satisfaction across automotive national accounts. This role combines relationship development, execution ofheadquarterlevel account strategies, effective pipeline management, and operational excellence with complex, multi-step processes.

Ogden, UT - Hybrid

• Develop and implementheadquarteraccount growth strategies aligned with company objectives.
• Identify emerging market trends, competitor activity, and growth opportunities to inform strategic decisions and share back with client.
• Meet and exceed annual and quarterly performance KPIs.
• Ensure contract, pricing, credit, accounts receivable, and offer standards are consistently applied across accounts.
• Manage pipeline development and opportunity progression for high-value accounts.
• Drive strategic negotiations and escalation for complex deals.
• Ensure
  
  SLA and Standard Operating Procedure expectations are followed and met.
• Build andmaintainstrong headquarter relationships with key automotive national accounts
• Ensure a world class customer experience with prompt issue escalation, communication, and resolution.
• Drive engagement and strategic interactions with channel partners.
• Represent client at customer meetings and limited industry events to strengthen brand presence.
• Foster collaboration across internal teams (Marketing, Operations, Customer Support, Finance, etc.) to support sales and account maintenance execution.
• Monitor andoptimizeuse of CRM tools (e.g., Salesforce) for pipeline and account management.
• Incorporate supply chain considerations into sales planning and execution
• Ensure compliance with corporate policies and governance standards

• Strong experience in B2B sales. Experience in the finished lubricants/oil & gas industries a plus
• Fluent in French both written and verbal
• Proven track recordof building strong relationships with and managing complex accounts at a headquarter level to achieve revenue/margin targets
• Experience in managing contracts, pricing, negotiation, and enforcing terms when necessary
• Knowledge of industrial, automotive, and commercial vehicle industries a plus
• Proficiency in CRM platforms like Salesforce, sales analytics tools, Microsoft Office
• Excellent organizational skills and ability to manage complex, multi-step process to completion
• Strong commercial acumen and excellent communications skills, both verbal and written
• Ability to think critically and translate market insights into actionable strategies

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare…