Sales Development Representative

Sales Development Representative – Ogden, UT (Hybrid)

Sales Development Representatives are responsible for engaging and qualifying new accounts through phone and email interactions, building relationships with customers, sales reps, and partner contacts.

• Self‑prospect, research, generate, and develop semi‑warm and cold leads, including leads sent by marketing (MQLs) in the SMB segment.
• Attempt reactivation of cold leads and marketing leads in the SMB segment.
• Provide exceptional customer interaction through product knowledge expertise and excitement.
• Maintain strong pipeline hygiene by tracking activities and updating records in a CRM.
• Manage a healthy pipeline and lead funnel via program tools and systems.
• Execute clear communication with potential customers via outbound phone calls and email.
• Create clear communication and expectations with customers on next steps in the sales funnel, according to specified qualification standards and sales process to increase opportunity closure probability.
• Execute lead qualification process and framework.
• Strong ability to effectively qualify leads and move them through the sales funnel.
• Achieve individual targets and contribute to team and client’s overall KPIs.
• Provide actionable insights to market trends, lead sources, product feedback, customer insights, and learnings based on customer conversations.
• Proactively look for problems that can be solved creatively and present recommended solutions.

• Proven time management and organizational skills in a strictly outbound sales development motion.
• Previous sales experience preferred, including cold calling, self‑prospecting, objection handling, and customer service skills.
• Determination to learn, open to coaching, positive attitude.
• Adaptability in mindset and practice with a fast‑paced, changing environment.
• Ability to work within a group and be a collaborative team player.
• Proficient in basic computer skills, Microsoft Office, G‑Suite, and general sales tools such as CRMs.
• Professional communication and ability to conduct presentations and product demos through phone and email.

• Structured learning and career development programs.
• Mental health program.
• Generous Paid Time Off policy.
• Paid medical leave.
• Child/Dependent care reimbursement.
• Education reimbursement.
• 401(k) match, hardship loan program, access to financial wellness advisor.
• Comprehensive healthcare coverage including medical, dental, and vision.

Market Star is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at  for assistance.