Client Partner – X; Formerly Twitter

Client Partner – X (Formerly Twitter)

Location:

Hybrid - Ogden, UT

• Lead a customer outreach process that will include phone calls, emails, and VC meetings with the intent of building and managing external customer relationships through the onboarding process.
• Work with existing customers to build brand awareness and increase their usage and advertising spend on the platform.
• Own the full sales cycle from identifying growth opportunities to closing increased commitments with small to mid-size businesses.
• Follow best practices for setting up campaigns, including recommended flight durations, budget allocations, and creative strategies, to ensure maximum client success.
• Use data to manage, review, and report on pipeline to manager each week, which includes a forecast and plan to achieve targets.
• Attain daily, weekly, monthly, and quarterly sales and revenue targets.
• Conduct thorough needs analysis and present tailored advertising solutions to clients.
• Build and manage both internal Market Star team and external client counterpart relationships.
• Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal Market Star peers and leadership.
• Provide exceptional customer service and support throughout the sales process.
• Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
• Adhere to advertising policies and guidelines and ensure compliance with internal and external regulations.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• Stay up-to-date with industry trends and competitor activities to identify new opportunities.

• Proven track record in sales or account management, preferably in a B2B digital advertising or technology environment.
• Strong results orientation with a drive to achieve and exceed targets.
• Exceptional client relationship management skills.
• Excellent time management and project organizational skills, with the ability to prioritize tasks effectively.
• Strong written and verbal presentation skills.
• Ability to analyze and interpret data to develop and implement strategic plans is preferred.
• Proficiency with using Microsoft Office and/or Google Suites.
• Basic understanding of technology and familiarity with sales tools and CRM systems.
• High level of motivation and a proactive approach to work.

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well‑being benefits including:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401(k) match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

Compensation Range: $40,000 – $47,500 (or $19.23 an hour) with a variable bonus component of up to $5,000 annually.

Market Star is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at  for assistance.