Account Executive

Shift: Monday through Friday, 8:00 AM - 5:00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Account Executive

SUMMARY:

Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships and ensuring customer retention.

ESSENTIAL FUNCTIONS:

• Increase market share through new business development and expand wallet share within existing accounts in the assigned territory.
• Visit customer locations to evaluate needs and promote services.
• Maintain accurate customer records using automated systems.
• Negotiate pricing, terms of sale, and service agreements; prepare quotes and bid specifications.
• Engage prospective and existing customers to identify how products and services meet their needs.
• Provide analysis, interpretation, and guidance to customers and internal stakeholders regarding sales policies, programs, and practices.
• Recommend product or service solutions based on customer needs and technical capabilities.
• Gather customer feedback and coordinate internal resources to ensure timely and effective responses.
• Analyze sales data, performance metrics, and customer trends; present insights and recommendations to customers and management.
• Ensure accuracy of sales and operational data through audits, reviews, and system checks; resolve discrepancies as needed.
• Support development and execution of sales or cross-functional projects, including budgets, timelines, and resource planning.
• Interpret and apply company policies, procedures, and relevant laws and regulations.
• Contribute to team effectiveness and customer satisfaction through continuous improvement and collaboration.
• Promote and support Pace Analytical's mission through professional, cooperative interactions that foster a positive work environment.

QUALIFICATIONS:

Education and Experience:

Bachelor's degree in business, chemistry, operations, or a related field; AND two (2) years of customer-facing or support experience, including work with complex programs or operations; OR an equivalent combination of education, training, and experience.

Required Certificates, Licenses, and Registrations:

Continued employment is contingent upon maintaining all required licenses and certifications in active status.

• Valid Driver's License

REQUIRED KNOWLEDGE AND SKILLS

Required Knowledge:

• Principles and techniques of effective sales and account management.
• Sales program administration, policies, and procedures.
• Methods for resolving customer issues and sales‑related challenges.
• Applicable sales laws, regulations, and compliance standards.
• Understanding of testing services, equipment, and processes.
• Computer systems and applications related to sales and customer management.
• Project team collaboration and coordination principles.
• Effective communication practices for customers and internal stakeholders.
• Proper business English, including grammar, spelling, and punctuation.

Required Skills:

• Performing professional‑level sales activities across multiple accounts and markets.
• Managing and supporting sales functions and initiatives.
• Training and supporting others on sales processes and procedures.
• Contributing to project planning and execution as both a team member and individual contributor.
• Interpreting and applying laws, regulations, and industry standards.
• Preparing reports, proposals, and business correspondence.
• Exercising sound judgment and independent decision‑making.
• Demonstrating professionalism, tact, and discretion in all interactions.
• Delivering effective presentations to a variety of audiences.
• Contributing to team and organizational goals.
• Building and maintaining strong customer and internal relationships.

PHYSICAL/MENTAL REQUIREMENTS:

• Ability to work in an office setting and use standard office equipment.
• Ability to sit for extended periods.
• Ability to lift and carry up to 10 pounds.
• Vision to read printed materials and computer screens.
• Hearing and verbal communication skills for in‑person and telephone interactions.

WORKING ENVIRONMENT:

Work is primarily performed…