Digital Account Strategist - Reddit

About Market Star In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs.

We provide service and support to our communities through the Market Star Foundation. Our exceptional team is the cornerstone of Market Star's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our Market Star team and can’t wait to discuss how we can help you find growth!

Digital Account Strategist are responsible for working with existing advertisers and ensuring the success of those ad campaigns. They draw daily on both their skills in managing client relationships and utilizing the data provided to make strategic and thoughtful decisions. The right candidate will be instrumental in providing value both to Reddit and to the advertisers they support.

Location:

Hybrid
- Ogden, UT

• Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
• Work with existing customers to build brand awareness and increase their usage and advertising spend on Reddit
• Use client provided and self- guided training resources to stay up to date on knowledge of the product
• Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
• Attain daily, weekly, monthly, and quarterly targets
• Record customer interactions and engagement in CRM
• Build and manage both Internal Market Star team and external client counterpart relationships
• Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal Market Star peers and leadership
• Use data to drive planning and success Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.

• 1+ years of sales experience OR relevant experience in digital advertising, digital marketing, account management, or client-facing business development.
• A Bachelor's degree in Sales, Marketing, Business Administration, or a related field may be considered in lieu of some experience requirements.
• Demonstrated ability to execute and articulate a structured sales methodology, including discovery, needs analysis, solution alignment, objection handling, and closing.
• Proven track record of achieving or exceeding revenue goals, sales quotas, or other performance-based targets.
• Strong communication, rapport-building, presentation, and consultative selling skills, with the ability to engage decision-makers and influence outcomes.
• Experience conducting sales conversations and presentations virtually, including the use of web conferencing platforms and presentation materials.
• Ability to manage and prioritize a sales pipeline, leveraging CRM systems and data-driven strategies to maximize opportunities and drive results.
• Working knowledge of digital advertising concepts, audience targeting, campaign performance metrics, and how to translate business objectives into marketing solutions.
• Experience building, managing, retaining, or growing client relationships, with the ability to identify expansion opportunities and drive long-term value.
• Proficiency with CRM platforms and standard business productivity tools.
• Demonstrated adaptability, coachability, and the ability to quickly learn new products, platforms, and industry…