Service Tech-Watts

Job Description

Watts Steam Store is looking for a service technician to join our exceptional team.

$25.00 - $38.00 per hour

The primary responsibility for the Service Technician is to provide exceptional customer service to Watts Steam Store customers in repairs & maintenance of equipment, refurbishing or rebuilding of equipment and products. The service Technician must always exhibit positive and effective interaction with all Watts customers, associates, and vendors.

• Commit and uphold the Watts Steam Store safety commitment in all actions and communications as it applies in our safety manual and procedures.
• Create and maintain accurate service and repair documents for all work to be performed.
• Use and understand all documents, forms, and procedures as they apply.
• Diagnose issues with hydraulic, electrical, mechanical, pressure washer, waste oil furnaces and compressed air systems.
• Service and repair on‑road, off‑road mobile equipment, and industrial fluid power systems.
• Refurbish, rebuild, and replace required components to restore equipment to required working order.
• Perform welding and fabrication tasks as the project requires.
• Attend the required training programs on products, services and self‑development programs offered by or through Watts Steam Store.
• Maintain a clean work area for safety and to expedite project completion.
• Able to work overtime, travel and work an occasional on‑call shift.
• Perform any and all other duties assigned by the management.

• Mechanical knowledge of troubleshooting, repair, and installation. Advanced knowledge of hydraulics, compressed air, pressure washer, waste oil furnaces and mechanical systems preferred.
• Proficient in basic hydraulic plumbing, welding, and mechanical fabrication.
• Ability to read & understand hydraulic, electrical, and mechanical drawings and schematics.
• Professional, superior customer service skills.
• Strongly motivated with an ability to work independently.
• High level of integrity and ethical values.
• Excellent communication skills both written and verbal.
• Basic computer skills or ability to learn for record keeping.
• Clean driving record.
• Ability to lift up to 75 lbs. on a regular basis.
• Ability to consistently use arms & legs with full range of motion; frequent stooping, bending, squatting & kneeling; exert push & pull forces.

Monday - Friday

• Hydraulics: 1 year (Preferred)
• Mechanical Knowledge: 1 year (Preferred)
• Service Technician: 1 year (Preferred)

• Health Insurance
• 401K
• Paid Time Off
• Vision Insurance