Customer Success & Repair Operations Lead
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Matrix Design Group LLC in Newburgh, IN is seeking a Customer Success Manager to lead the repair and RMA function from receipt through evaluation, repair, and return. You will establish priorities, ownership, and performance expectations to ensure customer property is tracked and handled promptly.
You will coordinate with Engineering, Operations, and Supply Chain to drive timely evaluations, repairs, and clear failure data to support product improvements and health monitoring.
Step into the Customer Success & Repair Operations Lead role at Matrix Design Group LLC in Newburgh, IN, United States and grow with us.
We would love to welcome a new Customer Success & Repair Operations Lead to our organisation in Newburgh, IN, United States.
For the Customer Success & Repair Operations Lead position at Matrix Design Group LLC, we are reviewing applications now.
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