Student Employee Residence Assistant

Position Purpose

The purpose of the Residence Life Services Assistant position is to support the daily administrative, operational, and customer service functions of the Residence Life Office and campus housing program. This position assists with student housing processes, residence hall readiness, summer camps, conferences, campus events, and front‑line support for students and guests. The role provides valuable experience in Student Affairs, customer service, office administration, and housing operations while helping create a positive residential experience for the Hocking College community.

• Assist with housing operations and residence hall preparations for the academic year.
• Provide customer service to students, parents, guests, and campus visitors.
• Support housing check‑in and check‑out processes.
• Assist with room assignments, key management, inventory tracking, and housing records.
• Perform clerical and administrative duties including data entry, filing, typing, scanning, copying, email communication, and spreadsheet management.
• Prepare, organize, and distribute housing materials, forms, and informational packets.
• Assist with educational tours, orientation programs, open houses, and public relations activities.
• Support summer camps, conferences, and special campus events by coordinating housing logistics and guest services.
• Maintain accurate records and ensure confidentiality of student information.
• Assist with decorating and preparing residence halls and common areas for events and occupancy.
• Communicate maintenance, custodial, and safety concerns to appropriate staff.
• Work independently and collaboratively with Residence Life, Student Affairs, and Facilities personnel.
• Promote a welcoming, inclusive, and student‑centered residential environment.
• Perform other related duties as assigned.

• Must be currently enrolled as a full‑time Hocking College student.
• Must be a second‑year student.
• Must meet federal requirements for Satisfactory Academic Progress (SAP).
• Must maintain a minimum cumulative GPA of 2.0.
• Strong customer service and interpersonal communication skills.
• Ability to perform basic clerical and administrative tasks.
• Familiarity with Microsoft Office applications including Word, Excel, and Outlook preferred.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong organizational skills and attention to detail.
• Ability to follow verbal and written instructions.
• Demonstrate initiative, reliability, professionalism, and a positive attitude.
• Ability to work independently and as part of a team.
• Ability to lift up to 25 pounds and assist with light physical tasks as needed.
• Willingness and ability to complete all required training and professional development assigned by the supervisor, Human Resources, or the College.

Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).