Special Education Department Specialist

Special Education Department Specialist

Typical Schedule:

Monday-Friday 8:00 am - 4:00 pm;
Full-year position (260 day calendar).

Reports to:

Assigned administrator/supervisor

Job Objective:

Manages secretarial and office support services. Performs data entry related to special education programs.

Minimum Qualifications:

• High school diploma or GED. Secretarial/office technology training and work experience.
• Ability to analyze and communicate complex information in easy to understand formats.
• Ability to implement principles of office administration (i.e., organization, procedures, etc.).
• Displays flexibility, reliability, self-discipline and a willingness to take on challenging tasks.
• Documents/maintains a record free of criminal violations that prohibit public school employment.
• Effective communication, problem-solving and time management skills.
• Embodies high ethical standards/integrity. Accepts responsibility for personal decisions/conduct.
• Follows complex instructions. Recognizes and corrects errors independently.

Note:

Employees must obtain training and maintain skills to fulfill compliance requirements applicable to the position as required by board policy and state/federal law.

Essential Functions:

1. Performs office management and ancillary duties that facilitate the timely attainment of service center objectives. Keeps informed about program/procedure changes.

• Manages concurrent responsibilities effectively in a dynamic and challenging work environment.
• Addresses issues that arise during the supervisor's absence. Communicates actions appropriately.
• Assists with department orientation programs.
• Checks completed tasks to ensure compliance with specified standards.
• Helps develop effective solutions for work-related problems.
• Assumes responsibility for the results of delegated duties.
• Collects and organizes information. Verifies the accuracy of data. Creates documents, files records, maintains database information, prepares spreadsheets, etc.
• Maintains an effective records management system. Files and retrieves information.
• Prioritizes tasks. Completes assignments within required time-frames.
• Acknowledges office visitors. Answers routine questions or directs inquiries to appropriate staff.
• Answers/directs telephone calls. Communicates accurate messages when staff is not present.
• Sorts/distributes mail. Prepares photocopies. Scans documents. Collates printed materials.
• Complies with service center purchasing procedures. Investigates vendor prices. Reorders office supplies as needed to maintain reliable service levels.
• Maintains procurement files (e.g., confirmations, contracts, correspondences, guarantees, etc.).
• Inspects shipments for shortages and/or damaged contents. Verifies deliveries with packing lists/purchase orders. Reconciles invoices for payment. Maintains an account ledger.
• Provides back-up support for other departments. Assists with special projects as directed.
• Diligently attends to job details. Pursues quality work results. Performs all aspects of the job.

2. Exemplifies professionalism to enhance NwOESC and member district public images.

• Establishes/maintains positive working relationships with all member districts and parents/guardians of students served through NwOESC programs.
• Communicates with NwOESC employees and school district personnel in a professional and clear manner via phone calls, emails, and in the sharing of information related to students and services.
• Establishes/maintains positive working relationships with all member school districts.
• Develops mutually respectful relationships with co-workers. Functions as part of a cohesive team.
• Maintains an acceptable attendance record. Provides prompt notice of delays or absences.
• Maintains a professional appearance. Wears work attire appropriate for the position.
• Respects privacy. Resolutely maintains the confidentiality of privileged information.
• Diligently attends to job details. Pursues quality work results. Performs all aspects of the job.

3. Maintains open/effective communications. Serves as a reliable information resource.

• Refers administrative procedure and policy questions to an appropriate administrator.
• Seeks clarification when directives are unclear.
• Resolves issues tactfully. Uses active listening/problem-solving techniques. Respects diversity.

4. Pursues opportunities to enhance personal performance.

• Keeps current with professional standards associated with work duties.
• Updates personal skills as needed to effectively utilize task-appropriate technology.

5. Takes precautions to protect student and staff safety. Helps supervisors manage risks.

• Maintains high standards for appropriate conduct. Takes action to address harassment and/or aggressive behavior. Complies with all legal statutes when dealing with discrimination, inappropriate behavior or suspected child abuse/neglect.

6. Performs other specific job-related duties as directed.

• Helps implement workplace initiatives to advance organizational goals.

Performance Evaluation:

Employee performance is evaluated according to…