Data Center Facility Technician

Job Description

Data Center Technician

12 hour night shift- 6:30pm to 6:30am
- Thursday thru Saturday + every other Wednesday.

• Monitor CMMS systems and respond to customer inquiries.
• Provide timely and quality service.
• Monitor BMS systems and respond to alarm conditions as needed.
• Escalate urgent issues to the proper person or team.
• Communicate work orders and assist in resolving problems.
• Ensure work orders issued are closed in time with customer SLAs.
• Manage vendors and contractors and all who perform work in the data center.
• Train vendors and contractors on data center work rules and procedures.
• Ensure all work is conducted with procedures approved by the Change Management System.
• Maintain and check the accuracy of completed paperwork submitted by vendors and contractors.
• Work with and support other members of the Facility Management team.
• Perform site walkthroughs as directed and report any deficiencies.
• Prepare accurate and timely reports as required. File all reports and documents as needed.
• Continually communicate with end users, customers, and management team with updates and any pertinent information, as it becomes available.
• Provide shift coverage outside of your normal work schedule as needed.
• Perform other assigned duties.

Additional Qualification Requirements

• MUST be able to pass a criminal background check.
• MUST pass a pre-employment drug screening.
• High school diploma or equivalent.
• Trade school and/or college education are a plus.
• Self-starter. Able to work independently and as part of a team.
• Excellent communication skills at all levels.
• Excellent PC and MS office skills.
• Experience in a data center environment is preferred.
• Experience with CMMS and BMS systems is preferred.

We are a full-service Mission Critical Facility Management, Property Management, and Sports Venue Management organization. We are based in the United States with divisions in Canada, Hawaii and Latin America.

We are a full-service Mission Critical Facility Management, Property Management, and Sports Venue Management organization. We are based in the United States with divisions in Canada, Hawaii and Latin America.