Process Manager Sales; Order Cash; m​/f​/d

What we achieve together

• In this Senior Position
  , as a Process Manager you will participate actively in design, execution, evaluation, measurement and control of Group Sales Processes under Order-to-Cash (O2C) perspective and across the overall value chain
• You will analyze and break down the current heterogeneous O2C situation across our National Sales Companies and establish the harmonized proposal to standardize tasks in a more efficient way to increase time-to-market, reduce costs and increase overall process efficiency and productivity
• In this role you also act as a Process Owner and therefore establish program priorities and handle the change backlog, ensuring deployment activities are executed (including fit-gaps, training, and testing) according to agreed planning, budget, specifications and quality standards
• Your tasks include development and maintaining business process documentation that will be used as references for preparing test cases and training documents
• You proactively guide and manage cross-functional teams in an international environment to develop and reflect business process requirements
• You will also provide the management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives

Please apply exclusively with English-language documents.

• Qualifications: You have successfully completed a university degree in economics, business administration, information technology or a comparable course of study
• Know-how: You already have professional experience in a business-process-oriented role and in project management
• Methods: You have worked with process & project management tools (e.g. Confluence, Aris, Celonis) and know process improvement methods (e.g. six sigma)
• Tools: You have knowledge of sales operational processes and SAP S/4 Hana modules (SD-Sales and Distribution especially), CRM processes and Salesforce knowledge is a plus. Understanding of supply chain and finance processes is beneficial
• Language: Thanks to your business fluent English skills and your open and trustworthy personality, you communicate confidently at all levels
• Personality: Enjoying change, organizational talent and a meticulous way of working round off your profile

• Hybrid Work: We offer our employees the opportunity to work on a hybrid basis. There is also the option to temporarily work from a country within the European Union
• Flexible working hours: We offer flexible working hours so that family and career can be coordinated individually
• Salary: We offer an attractive remuneration package in accordance with the NRW IG Metall collective wage agreement, including vacation pay and Christmas bonus
• Project responsibility: Each team member works independently and self-determined on own projects
• You will work in a fast growing, agile and very dynamic team that challenges established routines and helps transforming the Vaillant Group to a data informed business
• Buy vacation days: Whether you need a longer break for a vacation, more time with your family or simply a break from your daily work routine - purchasing additional vacation days gives you the chance to take an extended break

We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.

You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.

Become part of the Vaillant Group and help us shape the future of heating!

Michelle Fuhrmann

We rely on digital application processes – not only to work more efficiently, but also to help conserve resources. Therefore, we kindly ask you to apply online only.

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