Hybrid Process Excellence Lead — International Ops
Listed on 2026-02-23
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Business
Operations Manager, Business Management, Supply Chain / Intl. Trade, Business Analyst -
Management
Operations Manager, Business Management, Supply Chain / Intl. Trade, Business Analyst
Processes keep everything moving – and you make them better.
Join our team of 11 people to analyze, improve, and implement operational processes that make life easier for colleagues and customers alike. You’ll work with international teams, introduce smart solutions, and ensure our operations are efficient and resilient.
You will report directly to the Director International Network Operations
We value flexibility: you’ll work around 40% on site in Bad Hersfeld, up to 50% from home, and around 10% travelling across Europe.
- Evaluate and improve existing processes, eliminating inefficiencies
- Design and implement new or enhanced processes
, including cross-border operations and customer-specific solutions - Support implementation locally and guide teams to adopt new workflows
- Maintain and update SOPs, Operations Manuals and Audit Catalogues
- Support new external partner integrations
and ensure compliance with regulatory changes - Collaborate with internal stakeholders across Product Management, Operations, Customer Service, and international teams
- Bachelor’s degree in business, management, or related field
- A minimum of 5-7 years of experience in process management or operational excellence
- Strong analytical, problem-solving, and strategic thinking skills
- Ability to lead change and communicate process improvements effectively
- Experience with process management tools, operations manuals, and documentation
- Fluent English (C1 level), written and spoken
Continuing education
Continuing education
Take off with us. We promote your personal and professional development in our in-house Academy.
Great team
Great team
An open corporate culture is important to us. That's why a dedicated team is waiting for you, one that will welcome you warmly and be ready to help you.
Company pension scheme
Company pension scheme
To ensure that you are also well protected in your retirement, we subsidize your pension plan.
Employee discounts via corporate benefits
Employee discounts via corporate benefits
You get versatile employee discounts at various online portals.
Attractive working environment
Attractive working environment
You can expect an attractive working environment close to top management with room for your own ideas, flat hierarchies and short decision-making paths.
Safety
Safety
A future-proof industry that is characterized by growth.
Interested?Then take the first step directly and apply preferably via the apply button. Benefit from our diverse career opportunities. We look forward to meeting you and are well prepared!
Interested?
Then take the first step directly and apply preferably via the apply button. Benefit from our diverse career opportunities. We look forward to meeting you and are well prepared!
Who are we?
More than 800 million parcels worldwide, over 9,000 employees at around 70 locations nationwide - that's us: GLS Germany.
One of the leading parcel service providers in Germany. Our mission? Whether it's filled shelves in shops or happy online shoppers
-we make a valuable contribution by connecting people and places. Become part of our success story and shape the future with us!
Follow our social media channels for exciting news and updates.
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