Director of Revenue Operations

GMS is hiring a Director of Revenue Operations in Richfield, OH Help scale one of the nation’s leading PEOs

Are you a strategic, data‑driven leader who knows how to align teams and turn insights into predictable growth? GMS is looking for a Director of Revenue Operations to unify Sales, Technology, Client Success, and Finance—driving performance across the entire revenue engine.

What’s a PEO?

A Professional Employer Organization helps businesses grow by handling payroll, benefits, workers’ comp, and HR. It’s a $176B+ industry growing at ~14% annually and serving 2–3 million employees nationwide.

Why You’ll Love It Here:

• $165K-$185K base salary depending on experience/location
• Competitive bonus structure
• 3 weeks PTO + 8 paid holidays
• Full benefits:
  Medical (with HSA match), FSA, Dental, Vision, 401(k) match, Disability, EAP, and more!
• Mileage, cell phone reimbursement plans
• High‑visibility role partnering with executive leadership

Our ideal Director of Revenue Operations brings:

• 7–10+ years in Revenue Ops, Sales Ops, or related experience
• Proven experience scaling revenue operations in a growth environment
• Strong expertise in forecasting, analytics, and CRM systems (Salesforce preferred)
• Ability to influence senior leaders and drive cross‑functional alignment

What You’ll Do:

• Own and optimize the full revenue lifecycle (lead → close → retention)
• Drive forecasting accuracy, pipeline management, and performance analytics
• Align Sales, Marketing, Client Success, Technology, and Finance around shared goals
• Build scalable processes to improve conversion, efficiency, and client lifetime value
• Oversee CRM and Rev Ops tech stack strategy (Salesforce + integrations)
• Deliver actionable insights through dashboards, KPIs, and reporting
• Partner with Finance on compensation, quotas, and capacity planning

At GMS, it’s not just what we do — it’s why we do it. Our mission is simple: help small businesses thrive. For over 30 years, our co‑employment model has saved clients time, reduced costs, and provided peace of mind for thousands of businesses nationwide. We take a people‑first approach, pairing exceptional customer service with innovative, cutting‑edge technology to drive efficiency and deliver real world impact.

Group Management Services is an Equal Opportunity Employer.