Senior Resource Manager (m​/f​/d

Location

Germany (Hybrid; preferred locations: Munich, Berlin, or Hamburg)

Full-time (38 hours per week)

12-month fixed-term contract

• Resource Management
  • Manage end-to-end resource planning and staffing activities across Professional Services engagements.
  • Optimize resource allocation based on skills, availability, project requirements, utilization targets, and business priorities.
  • Own the end-to-end resource request process, including assignment confirmations, scheduling, and conflict resolution.
  • Partner with Delivery Managers and Practice Leaders to understand consultants' capabilities, industry expertise, and development goals.
  • Proactively identify staffing risks and implement effective mitigation strategies.
  • Maintain accurate resource schedules and assignments within Professional Services Automation (PSA) tools.
  • Monitor and report on resource demand, capacity, utilization, and workforce forecasts.
  • Analyze key resource metrics to identify trends, capacity gaps, and future hiring needs.
  • Facilitate regular staffing and resource planning meetings with delivery leadership.
  • Support deal reviews and pre-sales activities by providing resource planning insights.
• Partner & Contingent Workforce Management
  • Manage the end-to-end sourcing, engagement, and onboarding of contingent workers and external partners.
  • Build and maintain strong relationships with strategic staffing partners and suppliers.
  • Review and manage Statements of Work (SOWs) and partner agreements where required.
  • Coordinate purchase requisitions and approvals to ensure timely project onboarding.
  • Monitor partner-related costs, forecasts, and budget performance.
  • Stay informed about market capabilities and supplier offerings to support strategic workforce planning.
  • Ensure compliance with internal procurement processes and partner engagement policies.
• Operational Excellence
  • Maintain accurate documentation, consultant skills profiles, and resource records.
  • Collaborate with Delivery teams to forecast future resource demand and identify training opportunities.
  • Drive continuous process improvements and promote best practices across resource management operations.
  • Ensure high-quality reporting, data accuracy, and operational efficiency.

• Bachelor s degree or equivalent professional experience preferred.
• 6 years of experience in Resource Management within a Professional Services, Consulting, or Technology organization.
• Strong understanding of consulting operations, workforce planning, and project staffing.
• Experience managing project financials, utilization, forecasting, and capacity planning.
• Excellent stakeholder management, communication, and negotiation skills.
• Fluent English (written and spoken) is required. German language skills are highly desirable, and additional languages are considered an advantage.

• Advanced proficiency in Microsoft 365, particularly Excel and PowerPoint.
• Experience with CRM and Professional Services Automation (PSA) tools such as Salesforce, Certinia, Workfront, Mavenlink, or similar enterprise solutions.
• Strong analytical skills with the ability to translate data into actionable business insights.

• Strong organizational skills with exceptional attention to detail.
• Commercial mindset with excellent analytical and problem-solving abilities.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
• Proactive, self-motivated, and comfortable working independently.
• Collaborative team player with excellent relationship-building skills.
• Confident communicator with the ability to influence stakeholders at all levels.
• Committed to operational excellence, continuous improvement, and delivering measurable business value.